Customer Service Representative jobs in United Kingdom
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Mid Market Account Manager
Job summary
A leading sustainable energy specialist is looking for an Account Manager to drive client relationships and profitability. The ideal candidate will have a background in sales, excellent communication skills, and a strong understanding of the UK energy market. The role offers a salary of up to £26k per annum, a generous commission structure, and hybrid working options.
Benefits
Qualifications
- Proven track record in sales and account management.
- Strong negotiation and influencing skills.
- Excellent communication abilities, both written and verbal.
- Experience with CRM systems.
Responsibilities
- Cultivate and nurture a portfolio of clients.
- Build strong relationships through effective account management.
- Maximize customer satisfaction and business success.
Skills
Tools
Sustainable Energy First Lytham St. Annes, United Kingdom Mid Market
Warning! Vacancy not published
Sustainable Energy First is a leading sustainable energy and utilities specialist. As a certified B Corporation with a strong commitment to sustainability, We are focused on reducing the carbon footprint of its clients, which account for 3.5% of UK business power consumption. In effect, it has aligned its own sustainability ambitions with those of its clients and prospects. Eradicating 327,000 tonnes CO2e by 2028 is the goal – this is the equivalent of taking 73,000 cars off the road.
In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.
•A good track record of working in a sales and account management environment
•Good negotiation and influencing skills
•Good communication skills, written and verbal
•Proficient user of Microsoft Office applications
•Experienced user of the CRM system and Salesforce
•Commercial approach when making decisions
•Good problem-solving and numerical skills
•Able to work as a team and individually
•A good understanding of the UK energy markets (trends in pricing / market movement etc)
•General knowledge of individual proposition offerings from energy suppliers, therefore demonstrating strong commercial acumen.
•Ability to analyse and review large data sets quickly and effectively- quickly establishing any anomalies and the best proposition for the customer
Salary up to £26k per annum with generous commission structure
Starting at 25 days holiday plus bank holidays
Hybrid and flexible working
Benefits platform – gym membership, retail discounts and many more
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.