Customer Service Manager jobs in United Kingdom
West Midlands – Property Services Manager
Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited
Visitor Services Manager – Facilities
ASVA: Association of Scottish Visitor Attractions
Service Manager (LD/MH/ASD) – 15-bed | Up to 50k + 21% Bonus
Keys Group
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Social Interest Group
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Serco Canada Inc
Service Manager - MASH (Full Time)
London Social Work for Children
Service Manager, MASH — Child & Family Support Leader
London Social Work for Children
Service Manager, Children’s Homes — Lead with Purpose
Connected Local Government
Service Manager, Children’s Homes Service
Connected Local Government
Global Hotel HR Suppliers & Services Manager
InterContinental Hotels Group PLC
Regulatory Services Manager (RP0087)
Welwyn Hatfield Council
Lead Nursery & Crèche Services Manager | Early Years
Westway Trust
Children Services Manager (Early Years)
Westway Trust
CARE COORDINATOR/AREA SERVICE MANAGER - BELFAST
Northern Advisory Council for Further Education
Senior Technology Contract Manager – Services & Hardware
The Boots Company PLC
Service Manager
Job summary
A leading care service provider in Brentwood is seeking a passionate Registered Manager to oversee a residential service. The ideal candidate will manage day-to-day operations, recruit staff, and develop individualized support plans. Strong experience in care management and a Level 5 qualification in Health & Social Care are essential. This role offers competitive salary and opportunities for professional development while making a significant impact on the lives of individuals in care.
Benefits
Qualifications
- Previous experience as a CQC registered manager or in a care management role.
- Willingness to undertake CQC registration.
- Experience working with complex mental health needs and challenging behaviours.
Responsibilities
- Manage day-to-day operations of the service.
- Recruit and induct new colleagues.
- Conduct care needs assessments.
- Ensure compliance with regulatory requirements.
Skills
Education
Registered Manager – Brentwood – £38,532 per annum
- Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
- Funded Blue Light Card – hundreds of discounts at high street retailers, etc.
- 24/7/365 doctor line for our colleagues and their families
- Access to cash plans for our colleagues, which also covers their families
- Enhanced retirement leave
- Long service awards
Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our residential service in Brentwood. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
Our Registered Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.
- Managing the day-to-day running of the service(s), developing and implementing person centred support plans.
- Conducting care needs assessments.
- Recruiting and inducting new colleagues.
- Completing supervisions/appraisals, medication competencies and medication audits.
- Attending multi-disciplinary meetings, completing quarterly audits and reports.
- Effectively managing the service's P&L, ensuring regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures.
- Participating in the on-call rota (subject to change depending on the needs of the service).
- Previous experience as a CQC registered manager or in a care management role.
- Willingness and ability to undertake CQC registration.
- Level 5 in Health & Social Care.
- Experience working with individuals with autism, complex mental health needs, traumatic backgrounds, and challenging behaviours.
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
Don’t hesitate to apply today and make a real difference to the lives of the people we’re supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
- Job Title: Service Manager
- Close Date: 16th Jan 2026
- Job Salary: £38,532 per annum Scheme Award Bonus & Life Assurance
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.