Service Manager - MASH (Full Time)

London Social Work for Children; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A local authority in social work is seeking a dedicated Service Manager for their MASH Team in Barking and Dagenham. This role requires exceptional leadership skills to manage teams and make quick, complex decisions to support vulnerable children and families. Ideal candidates will have a strong background in service management and a commitment to relationship-based practices. The position offers a competitive pay package, generous benefits, and opportunities for career progression in a supportive environment.

Benefits

Generous pension

Relocation package

Annual leave up to 31 days

£2.5k Recruitment Allowance

£2.5k Retention Allowance

Qualifications

• Minimum Team Manager level experience required.
• Strong understanding of managing resources and budgets.
• Experience with high-demand environments.

Responsibilities

• Provide leadership for MASH teams.
• Oversee recruitment and service development.
• Manage teams and delegate tasks to achieve service standards.

Skills

Leadership skills

Strong interpersonal skills

Excellent communication

Creative problem-solving

Budget management

Job description

In return we offer a competitive pay package, generous pension, and relocation package, annual leave up to 30 days

About the role

We are looking for a dedicated and passionate Service Manager, part of our MASH Team in Children’s Care & Support. In Barking and Dagenham, we recognise the importance of providing support to our community in dealing with issues such as neglect and domestic abuse. We also recognise that the risk of exploitation poses a serious threat to our most vulnerable children and young people. We are committed to developing robust teams and services to tackle these head on. We are passionate about achieving the very best for the families and young people that we work with across our community. As a Service Manager your role will be central to providing exceptional and creative leadership for our MASH teams and making a positive difference to children, young people and their families in our community. You will be required to plan, organise and manage your teams, providing effective operational management and support, as required, delegating this to your Team Managers, where required. You will support your Head of Service to deliver on portfolio commitments. In addition to this, you will oversee all recruitment, service development and individual casework undertaken by your teams. This is a fast pace service, and you will be required to have the experience and stamina to make complex decisions under time pressure as well as managing staff absence effectively.

About you

About you

You Must be Minimum Team Manager level (Social workers will not be considered for this role). You are a passionate, caring and dedicated Service Manager who thinks outside the box and is able to develop creative solutions. You are committed to relationship-based practice in all your interactions with staff and service users. As a skilled communicator you will have the ability to work with a broad range of people, including working respectfully with children, young people and their families in a truly co-productive way that encourages them to develop their own solutions and to identify what support they require. You will consistently ensure the views, wishes and feelings of our children, young people and their families are used to inform care plans produced by your teams, ensuring that all cases are safely and efficiently managed to agreed service standards, on time and within budget. Your strong interpersonal skills will allow you to work positively with partners to deliver innovative and integrated services that provide value for money. You will have an excellent understanding of managing resources and budgets. Your leadership skills and specialist knowledge of working with children and young people will ensure that your teams deliver, learn from good practice, are accountable for their work and are committed to improving outcomes. If you share our vision and have the enthusiasm and commitment to succeed despite the challenge of high demand, then this job is for you.

About Barking and Dagenham

We are putting the heart back into social work, supported by our relational practice model where we ensure the child’s lived experience takes centre stage.

Ours is a culture of high support, high expectations and fair challenge. We need committed individuals to support us in the delivery of these aims and to become part of our team to make a difference to our children and families.

In return we offer a competitive pay package, £2.5k Recruitment and £2.5k Retention Allowance, generous pension and relocation package, annual leave up to 31 days, excellent opportunities for career progression, whether you want to broaden your experience as a social worker or step into management, investment in your learning and development as well as a commitment to your wellbeing. We are currently reviewing our pay and benefits offer. The details in this advert reflect the offer that is in place at the time of this recruitment campaign.

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