Customer Service Manager jobs in United Kingdom
Safeguarding Practice Supervisor | Flexible, Impactful Role
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Team Leader
Job summary
A leading childcare organization in Southampton is looking for a Team Lead to guide and support a team of Support Workers in providing a nurturing environment for children. The ideal candidate will have experience in residential childcare, a Level 3 Diploma, and the ability to manage challenging behaviours. This role offers competitive salary, comprehensive training, and various benefits including annual leave and on-site meals.
Benefits
Qualifications
- At least one year experience in a residential childcare setting.
- Hold a valid UK driving licence.
- Confident in managing challenging behaviours.
Responsibilities
- Lead a team of Support Workers, providing support and guidance.
- Accountable for team performance and daily staffing allocations.
- Promote the ethos and values of the organization.
Skills
Education
Are you an experienced residential childcare practitioner worker looking for the next step?
This is an exciting time to join an experienced and growing organisation and be part of our friendly, supportive team with scope for career progression. We are looking for a dynamic Team Lead to join our team and provide our children with a safe, supportive and nurturing environment while being a consistent role model in their lives.
THE COMPANY IS UNABLE TO SPONSOR EMPLOYMENT OF INTERNATIONAL WORKERS IN THIS ROLE. YOU WILL BE REQUIRED TO PROVIDE EVIDENCE OF YOUR RIGHT TO WORK IN THE UK.
As a specialist childcare provider we work with children who can display challenging behaviour and present with emotional and behavioural difficulties, ADHD and autism. A therapeutic approach, based on DDP and PACE, and putting our children at the centre of decisions, are integral to what we do.
You will lead a team of Support Workers, providing day-to-day support, guidance, and be accountable for their performance. This will include completing daily staffing allocations, promoting the ethos and values of New Forest Care, and carrying out the duties of a Support Worker to an exemplary standard.
- At least one year experience in a residential childcare setting.
- Level 3 Diploma for Residential Childcare or equivalent qualification.
- You will be compassionate, resilient, committed to being a positive role model and confident in managing challenging behaviours.
- Flexible and able to work a residential care rota which includes evening, weekends and holiday periods.
- Hold a valid UK driving licence.
THE COMPANY IS UNABLE TO SPONSOR EMPLOYMENT OF INTERNATIONAL WORKERS IN THIS ROLE. YOU WILL BE REQUIRED TO PROVIDE EVIDENCE OF YOUR RIGHT TO WORK IN THE UK.
- Competitive salary
- High staff to child ratios and no agency staff.
- Comprehensive induction training.
- Regular in-house training for all staff to support their role.
- Funded professional qualifications - Diploma Level 3 for Residential Childcare for all Support Workers & DDP Level 1.
- Recommend-a-friend
- Discretionary Manager & Peer rewards – Amazon vouchers/monetary reward.
- Company Sick Pay Scheme.
- Workplace Pension Scheme.
- Rewards Gateway benefit scheme.
- 5.6 weeks annual leave (inc. Bank Holidays) increasing with length of service.
- Eligibility for Blue Light Card (Residential Care staff)
- All meals provided when on shift (Residential Care staff).
- On-site parking.
- Enhanced DBS covered.
New Forest Care is committed to safeguarding and promoting the welfare of Children and Young People, applicants must be willing to undergo appropriate child protection screening, including employment references and DBS check.
THE COMPANY IS UNABLE TO SPONSOR EMPLOYMENT OF INTERNATIONAL WORKERS IN THIS ROLE. YOU WILL BE REQUIRED TO PROVIDE EVIDENCE OF YOUR RIGHT TO WORK IN THE UK.
INDARC
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.