Customer Service jobs in United Kingdom
Retail Assistant - Samsung Experience Stores - Part-Time
Partner Retail Services Limited
Life Underwriter (Fully Remote) – Harrison Holgate | Bristol, Avon
School Result
Discover more opportunities than anywhere else. Find more jobs now
Connect with headhunters to apply for similar jobsCustomer Service Representative
Firstsource Solutions Ltd
Operational Support Specialist
Premium Credit Limited
Supply Chain Assistant – Fixed Term Contract 12 months
CliniMed Ltd
Urban Outfitters Team Leader - Canterbury, UK
URBN Urban Outfitters, Inc.
Retail Assistant - Samsung Experience Stores - Part-Time
Job summary
A dynamic technology retail company is seeking a Retail Assistant for the Samsung Experience Store in Edinburgh. As a vital team member, you will provide exceptional customer service, assist with product usage, and maintain store standards. Ideal candidates are passionate about people and technology, adaptable, and eager to learn. This role offers competitive pay and numerous employee benefits, including discounts and wellness programs.
Benefits
Qualifications
- Genuine care about customers and excellent interpersonal skills.
- Understanding of the retail world with a results-driven approach.
- Ability to embrace change and thrive in a fast-paced environment.
- Love for technology and desire to stay up-to-date on trends.
- Hunger for knowledge and challenge in understanding products.
Responsibilities
- Assist customers in understanding and utilizing Samsung products.
- Provide exceptional customer service as a friendly brand representative.
- Showcase Samsung products and assist customers in their selections.
- Offer basic device repair services for quick resolutions.
- Maintain a clean and organized store environment.
- Ensure compliance with health and safety regulations.
- Stay updated on the latest Samsung products and technologies.
Skills
Location: Samsung Experience Store, Edinburgh
Pay: Standard - £12.21
Enhanced opportunity - £14.21
Bonus Potential - 20%
Hours: 12HR and 18HRS (At least 4 days working)
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Edinburgh
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services.
- Customer Training: Assist customers in understanding and utilizing the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organized store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You’re not just tech‑savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well‑being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.