Lifeguard

Better; West Drayton; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading leisure provider seeks a dedicated Lifeguard for their new facility in West Drayton. You will ensure customer safety, oversee pool activities, and provide excellent service. The ideal candidate will have a strong customer focus and ideally hold a National Pool Lifeguard Qualification. This full-time permanent position offers a chance to make a positive impact in the community. Join a well-respected organization that values development and wellbeing for both employees and customers, with flexible working options available.

Benefits

Pension scheme

Health Assurance

Discounted leisure centre membership

Qualifications

• A can-do attitude.
• Experience with first-class customer service.
• Passion for swimming.

Responsibilities

• Supervising and cleaning the pool area.
• Delivering first-class customer service.
• Setting up equipment for activities.

Skills

Customer service focus

Team player

Knowledge of health and safety

Calm under pressure

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

GLL is looking for Lifeguards to work at West Drayton’s Platinum Jubilee Leisure Centre is set to become a flagship GLL facility, and we’re looking for passionate, driven individuals to join us on this exciting journey. This is a unique opportunity to be part of a brand-new centre that will deliver outstanding services to the local community.

A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard.

As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.

What you’ll do:

• You will experience regular pool rotations
• Supervising and cleaning the pool area
• Setting up equipment
• Deliver first‑class customer service
• Deal with customer queries
• When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.

What you need:

• A can‑do attitude
• A real focus on customer service.
• Passion and personality
• Knowledge of health and safety
• Bea great teamplayer
• Ideally, you’ll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test.

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

• This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
• We are an accredited Living Wage employer with industry‑leading rates of pay.
• We can offer a career, not just a job, with extensive Learning & Development support available.
• A uniform will be supplied and must be worn.
• GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
• As a staff‑owned organisation, you will be given the opportunity to join the Society and have a stake in your business.

Additionally, GLL offers employees a range of employment benefits:

• Access to a pension scheme.
• Health Assurance and access to Counselling services.
• Access to the tax‑efficient Ride to Work bicycle purchase scheme.
• Free annual eye tests.
• Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

GLL Society benefits (if you choose to join the Society after your probation period) include:

• The right to stand for the Society board and to vote for board members to represent you.
• Access to team building and fun events such as treks, concerts, outings, etc.
• Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part‑time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

• A permanent employment contract - part time and full time.
• A flexible worker engagement by joining our flexible worker pool.

If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7‑day‑a‑week service, then a full‑time or part‑time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.

We are an inclusive employer. Weseekand welcome diversity in our teams.

All pay rates are subject to skills, experience, qualifications, and location.