Customer Service jobs in United Kingdom

Are you ready to move your career forward?

As a Logistics Trainee, you will be part of a winning team that inspires the next chapter of growth. Penske’s Logistics Trainee Program is our management trainee experience built specifically for individuals interested in supply chain careers, logistics operations, and leadership development. This structured program provides hands‑on training across multiple logistics functions and prepares you for future leadership roles within Penske Logistics.

You will discover opportunities to proactively improve our service promise to customers while being exposed to processes, policies, and procedures, all while working together on shared objectives.

At Penske you will be introduced to top‑tier technologies, collaborative teams, and ways to drive purposeful innovation and continuous improvement across our systems and operations. Things move fast at Penske. You’ll be on a fast track to furthering your leadership career, with advancement opportunities upon graduation from the program.

• You’ve got an undergraduate degree
• Your leadership track record is evident whether in class, on campus, in your community, or in the military
• You’re legally authorized to work in the U.S.A.
• Unfortunately, we are currently unable to sponsor individuals for employment visas for these positions.
• Each program will start on the first of the month and go for approximately 9-12 months.
• You’re able to commute to “city, state” daily. Open to relocation after completion of the program.

We take pride in offering a competitive wage and great benefits including:

$25.00 per hour with average annual of $55,000 (including OT)

Additional Benefits:

• Paid Time Off: Start earning from Day 1!
• Medical, Dental, Vision, & Life Insurance: Get covered as soon as the 1st of the month after your hire date!
• 401K Plan: Secure your future—eligible after just 90 days!
• Associate Referral Program: Start referring on Day 1, with generous payouts!

Our associates also enjoy numerous associate discounts and opportunities to grow with the organization!

This position is best suited for candidates who want to gain valuable experience to launch their career with Penske. Our dedicated training program will prepare you to oversee logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control. Hands‑on experience will help you learn to effectively manage driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Upon graduation from the program, you’ll be prepared to lead a small group of hourly associates in a dedicated contract carriage operation.

• Ensure that all associates are motivated, engaged, trained and competent and understand how their work relates to the customers' business objectives.
• Foster a safe work environment by complying with and administering established safety and operational procedures.
• Understand the location‑specific customer goals & objectives and work to meet and exceed these expectations daily.
• Effectively resolve issues and monitor day‑to‑day operations for compliance using organizational and time management skills.
• Learn the Kaizen methodology and implement Lean processes.
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations.
• Properly plan work assignments to ensure effective use of fleet/ equipment.

• Willing to relocate based on business needs or upon completion of Logistics Trainee program.
• Bachelor’s Degree required - In Business, Supply Chain, Data Science/Analytics or related field is a plus.
• Demonstrated leadership through school, your community, clubs/organizations, or the military
• Authorized to work in the United States. Unfortunately, we are unable to sponsor individuals for employment visa for these positions.
• Internship or related work experience in a customer‑facing role preferred.
• Effective communication skills, both written and verbal.
• Ability to learn and navigate various technology platforms.
• Committed to learning and growing; receptive to feedback and developing self‑awareness.
• High level of commitment to operation and job responsibilities.
• Results oriented, attention to detail and effective time management and organizational skills.
• Builds and develops positive working relationships within department at all levels.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required.

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk and sit. The associate is frequently required to use hands to touch, handle and feel, and to occasionally lift and/or move up to 25 lbs./12 kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

If you’re looking for a company ready to both encourage and challenge you professionally, Penske may be the place for you. Contact us for more information, we’d love to talk to you about this opportunity!

• Website: www.GoPenske.com/careers
• Phone: 1-888-236-3560

Penske is an Equal Opportunity Employer.

All candidates are required to complete a Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

Penske Logistics engineers state‑of‑the‑art transportation, warehousing and freight management solutions that deliver powerful business results for market‑leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply‑chain costs. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Family: Common

Address: 1319 West 130th Street

Primary Location: US-OH-Hinckley

Employer: Penske Logistics LLC

Req ID: 2511651