Customer Service jobs in United Kingdom
Swiss German Customer Service Representative – (Hybrid, mostly remote)
Origin Recruitment
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Unifi Aviation, LLC
Swiss German Customer Service Representative – (Hybrid, mostly remote)
Job summary
A leading recruitment agency is seeking a Swiss German Customer Service Representative to provide high-quality service to customers. This hybrid role involves answering inbound and outbound calls, with a focus on customer satisfaction. Ideal candidates will be fluent in German, possess excellent communication skills, and have a passion for customer service. The position offers competitive benefits including a contributory pension and discounts at various brands. Join a dynamic team in the healthcare sector!
Benefits
Qualifications
- Previous experience in a similar role preferred but not essential.
- Customer service experience preferred but not essential.
- Self-motivated with a can-do attitude.
Responsibilities
- Answering calls from existing and new customers.
- Proactively dealing with all queries relating to the business.
- Taking orders and bookings via external and internal calls.
- Building rapport with each customer.
- Demonstrating extensive knowledge on all product ranges.
- Facilitating calls from B2B and B2C.
Skills
Location: Cambridge (Remote and 1 x per month in the Office)
Salary: £27,350 per year
Client Profile:
Origin Multilingual is proud to announce, we are searching for a Swiss German Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis.
The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge.
- Answering calls from existing and new customers
- Proactively dealing with all queries relating to the business
- Taking orders and bookings via external and internal calls
- A professional approach with the ability to build rapport with each customer
- Demonstrating extensive knowledge on all product ranges
- Facilitating calls from B2B and B2C
- Previous experience in a similar role (preferred but not essential)
- Customer service experience (preferred but not essential)
- Self‑motivated, with a ‘can do’ attitude
- Attention to detail with high level of communication skills is essential
- German fluent speaker
- A passion to deliver the highest quality for our client’s customers
Additional benefits:
- Contributory pension scheme of up to 6%
- Opportunity to buy & sell holiday
- Contributory hospital and health cash plan
- Free monthly nutritional and personal care products
- Life assurance
- Discounts at leading brands and retailers
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.