Sales and Product Specialist Manchester, England, United Kingdom

Mesh-AI Limited; Manchester; On-site; GBP 27,000; Full time

Job summary

A leading automotive retailer in Manchester is looking for a passionate Product and Sales Specialist to join their team. In this full-time, permanent role, you will provide exceptional customer service and assist customers with inquiries about electric vehicles. The company offers a competitive salary of £27,000 per annum plus bonuses and excellent benefits, including enhanced family leave and healthcare options. Candidates should possess strong communication skills and a full UK driving licence to drive test vehicles.

Benefits

Competitive salaries with progression

Generous annual leave

Enhanced family leave

Access to Techscheme for technology purchases

Eyecare vouchers

24/7 access to GP services

Dental insurance

Critical illness cover

Discounted gym memberships

Travel insurance

Home and technology vouchers

Exclusive retail discounts

Qualifications

• Strong communication skills and dedication to customer service.
• Passion for the motor trade industry essential.
• Full UK driving licence required.

Responsibilities

• Communicate with customers in a friendly manner through various channels.
• Meet sales targets and KPIs as part of a team.
• Act as a brand ambassador providing immersive customer experiences.
• Ensure customers leave with unforgettable memories.
• Arrange and accompany customers on test drives.
• Complete mandatory paperwork and processes.
• Drive leads to sales through relationship building.

Skills

Strong communication skills

Customer service dedication

Passion for motor trade

Sales and customer service background

Job description

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Product and Sales Specialist – Polestar Wilmslow – New site!

Permanent, full time

Hours: Monday: Friday 8:30am-6:00pm and Saturdays: 9:00am-5:00pm. Weekend rota scheduling will be managed as fairly as possible. Team members will be allocated either a full weekend off on a fortnightly basis or an alternative day off during the week.

Salary: £27,000 per annum + bonus and excellent benefits!

We are recruiting for an ambitious Product and Sales Specialist to join our hard‑working and friendly team on site at Polestar Wilmslow. You will work alongside our passionate team to provide Lookers customers a first‑class customer service experience.

Polestar is detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space. We blaze our own trail, one without compromise. We are building a brand‑new team of like‑minded people who are friendly and fun to work with and we want you to join us ready for take‑off at our new space centre.

The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role.

In this role you will have the exciting opportunity to gain some extra skills and experience out of the core role. You may be given the chance to be involved with Marketing and Events, our Business Development team, or our used vehicle programme. The ideal candidate will have a keen interest in at least one of these areas; we are looking to speak to people with a background in Sales and Customer Service for this role. A driver’s licence is a must for this role.

Responsibilities

• Communicating with customers in a friendly and polite manner via email, telephone and in person
• Working with your team to ensure all sales targets and KPIs are met
• Acting as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.
• Ensuring that every one of our customers leaves our space with unforgettable memories.
• Arranging and accompanying customers on test drives
• Completing mandatory paperwork and processes as required
• Becoming a true ambassador of the sales process, driving forwards all enquiry leads, whilst building rapport with the customer to convert appointments into sales and ensuring all leads are maximised

Qualifications

The ideal candidate will have strong communication skills, a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results.

You will dazzle our customers with your passion for the brand, and in‑depth knowledge of our range of vehicles, guiding them through the specifications.

You will need to hold a full UK driving licence as you may be expected to drive some of the most prestigious cars on the market.

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical well‑being
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

Equal Opportunity

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Data Protection

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.