Jobs at Allianz in United Kingdom
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Expression of Interest - Join Allianz Partners UK
Allianz Partners Group
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Connect with headhunters to apply for similar jobsEmpathetic Customer Assistance Coordinator - Croydon Hybrid
Job summary
A leading global insurer is seeking a Customer Assistance Coordinator in Croydon to support customers during urgent situations. This role involves managing calls, organizing services, and providing calm assistance. Candidates should have strong communication skills and the ability to work under pressure. The position offers hybrid work flexibility and numerous benefits, including private medical cover and extensive training.
Benefits
Qualifications
- Excellent communication and empathy skills are a must.
- Ability to remain calm and solutions-driven under pressure.
- Detail-oriented with strong organizational skills.
Responsibilities
- Handle inbound and outbound calls from customers needing urgent help.
- Provide professional support in high-pressure moments.
- Organize necessary services and communicate with customers throughout.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.