Customer Care Representative jobs in United Kingdom
Guest Experience Host – Front Desk & Bar Service
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Guest Experience Host – Front Desk & Bar Service
Job summary
A well-known hospitality provider in the United Kingdom is seeking Hotel Staff to create memorable experiences for guests. This role involves greeting customers, checking them into their rooms, and ensuring a clean and safe front of house. Ideal candidates will have a passion for customer service, attention to detail, and a positive attitude. Join a fun and inclusive team, enjoy competitive pay, employee discounts, and career development opportunities.
Benefits
Qualifications
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.