Automotive Sales Executive — Drive Trusted Customer Journeys

BMW; Colchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive retailer in Colchester is seeking a Sales Executive to deliver outstanding customer experiences. This role involves guiding customers throughout their purchase journey, actively prospecting for new customers, and providing exceptional service. Previous sales or customer service experience, strong organizational and communication skills are required. The company offers competitive salary, annual leave, and various discounts and benefits.

Benefits

33 days annual leave

Retail discounts

Gym discounts

Flexible pension scheme

Family-friendly policies

Qualifications

• Proven experience in sales or customer service roles.
• Ability to deliver excellent customer service with enthusiasm.
• Strong organizational skills and attention to detail.
• Exceptional listening skills to understand customer needs.

Responsibilities

• Guide customers through their vehicle purchase journey.
• Prospect new customers and maintain an enquiry database.
• Ensure effective use of customer enquiry management systems.
• Recommend suitable add-on products.
• Deliver outstanding customer service to foster loyalty.

Skills

Sales experience

Customer service

Organizational skills

Communication skills

Job description

A leading automotive retailer in Colchester is seeking a Sales Executive to deliver outstanding customer experiences. This role involves guiding customers throughout their purchase journey, actively prospecting for new customers, and providing exceptional service. Previous sales or customer service experience, strong organizational and communication skills are required. The company offers competitive salary, annual leave, and various discounts and benefits.