Customer Care Manager jobs in United Kingdom

Are you ready to be part of something big? We’re hiring for the Enterprise Account Executive, Benelux (Enterprise Central Sales Team) on our Sales Team. In this role, you’ll engage with key decision-makers, forge relationships with leading organizations, and directly contribute to the growth of Semrush.

We are a global leader in online marketing technology, scaling rapidly. Join our momentum and help shape our future.

Highlights:

• Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025
• $400M+ Annual Recurring Revenue
• 118,000+ paying customers worldwide
• 1M+ freemium users
• High demand for our new Enterprise platform with deals from global brands like P&G, Tesla, FedEx, Samsung, Amazon, and others

If you’re looking for a role where your impact is visible and meaningful, we’d love to hear from you.

• Drive revenue growth through new customer acquisition, upselling, cross-selling, and renewals.
• Collaborate with Sales Development, Customer Success, and Marketing to identify prospects, understand needs, and build relationships.
• Manage the sales cycle from prospecting to close; comfortable with longer, complex cycles with multiple stakeholders.
• Handle Legal/Finance/IT requirements and maintain a healthy pipeline of key customers and opportunities.
• Develop and execute account plans with cross-functional teams; maintain and grow relationships with existing customers and identify opportunities for Semrush solutions.
• Use high-volume calling, demos, and personalized outreach cadences to strengthen customer relationships.
• Identify and close cross-sell/up-sell opportunities using the Semrush suite of products; deliver a value-based selling experience.
• Accurately forecast monthly/quarterly sales and retention achievement; provide feedback to the organization with strong analytical thinking.
• Travel is recommended but not required.

• 5+ years of experience in enterprise SaaS or a similar customer-facing role
• English and an additional local language (Dutch, French, etc.)
• Results-driven with a track record of exceeding targets
• Strong communication and relationship-building skills
• Understanding of digital marketing trends and SEO concepts (preferred but not required)
• Self-starter who can work independently and in a team; experience from outbound-based organizations
• Nice-to-have: experience selling to enterprise accounts in retail, finance, SaaS, or marketing agencies ($500M+ annual revenues)
• Familiarity with CRM tools and data-driven selling
• Enthusiasm for a fast-paced, evolving environment

Alignment with our core values:

• Trust — speak up and be true to yourself
• Sense of Ownership — take initiative and believe in what you do
• Constant Change — continuously strive to improve

The Sales team enables businesses to achieve online visibility and digital marketing success. Our One Semrush selling approach and enablement programs equip the team to:

• Exceed sales goals
• Maximize earning potential
• Deliver meaningful results for clients

To learn more, explore Semrush Analyst Day 2024 (presentation from New York City).

• Flexible working hours
• Unlimited PTO
• Flexi Benefit for your hobby
• Employee Support Program
• Financial aid for loss of a family member
• Employee Resource Groups
• Meals, snacks, and drinks at the office
• Corporate events
• Teambuilding
• Training, courses, conferences

Semrush is a leading online visibility management SaaS platform that enables global campaigns across SEO, PPC, content, social, and competitive research. We’ve been developing our product for 17 years and have earned industry awards and recognition. Semrush went public in March 2021 (NYSE: SEMR). Over 10,000,000 users and 1,700+ team members worldwide.

Semrush is an equal opportunity employer. We value belonging and encourage applications from all backgrounds. We do not discriminate based on race, religion, gender, age, disability, or any other characteristic protected by law.

We’re excited to meet you!