Customer Care Manager jobs in United Kingdom

About Deepki

Founded in 2014, Deepki is the most trusted sustainability SaaS solution for sustainability in the real estate sector.
Its comprehensive platform enables real estate stakeholders to manage risk through data-driven insights, improve the financial performance of their assets, meet growing investor expectations and regulatory requirements. It also supports clients in developing clear action plans for both transition and adaptation, while delivering positive financial outcomes.

We are seeking a result-driven Senior Account Executive to spearhead expansion across the UK market and global strategic accounts. This is a high-impact individual contributor role, ideal for a strategic sales professional who thrives in complex enterprise environments. Your primary responsibilities will include:

• Collaborating with the Sales Team to implement the sales strategy and priorities tailored to the UK market
• Creating and executing strategic account plans that deliver on quarterly and annual sales goals
• Establishing yourself as a trusted Deepki advisor in the country, promoting our products and services, and understanding the unique challenges, ambitions, and ongoing needs of prospective clients
• Own the complete sales cycle while working closely with cross-functional teams (presales, marketing, consulting…)
• Creating impactful customer-facing presentations and working with Solution Engineers during product demos
• Preparing and managing pricing proposals for prospective clients
• Ensuring a seamless transition from closing to client onboarding
• Undertaking any other duties assigned as the role evolves within our ambitious team.

What we’re looking for:

• 6+ years of experience in sales-related roles within B2B SaaS companies
• Customer-centric approach, with the ability to establish and maintain relationships with stakeholders at all levels within client organisations
• Proven track record in building, managing, and converting large sales pipelines. Strong track record in securing complex, enterprise-level accounts in the UK market
• Experience in the Real Estate / Proptech and/or Sustainability sector would be a strong plus
• Ability to work both independently and collaboratively in a fast-paced, entrepreneurial environment
• Excellent proficiency in written and spoken English
• Strong sales acumen, curiosity, and a goal-oriented approach
• A genuine interest in real estate and environmental issues
• Experience with CRM tools

If you are excited about the opportunity to spearhead our expansion into the UK, apply now!Do you feel like you meet most requirements, but not all of them? We want to hear from you!

Recruitment process:

• Recruiter interview with Yasmina (45 mins)
• In-person informal chat with Hiring Manager Josh (45 mins)
• Hiring manager interview with a team member (1h)
• Panel interview to test sales skills(1h)
• Final interview with Phill (CCO) & Monica (HRBP) (45mins)

Your working environment:

• Hybrid remote / on-site work in London
• Health & life insurance covered by Deepki (taxable benefit)
• Regular social events: company-wide onboarding in Paris, annual seminars, All-Hands meetings, quarterly meetings...
• 25 days paid leave

Deepki is an equal opportunity employer. We do not discriminate based on ethnicity, religion, gender (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, national origin, non-disqualifying physical or mental disability, or any other protected characteristic under applicable law.

Employment decisions are made based on qualifications, passion, merit, and business needs.

We are committed to considering all reasonable accommodation requests for individuals with disabilities to ensure an accessible and inclusive work environment.

Deepki: #ImpactForward