Customer Care Assistant jobs in United States

At Evotix, we’re transforming the way businesses approach health, safety, and wellbeing. Our team thrives on bold ideas, celebrates diversity, and embraces the power of collaboration.

Here’s why you’ll love working with us:

• Competitive Compensation: Enjoy a competitive base salary and company-based performance bonus.
• Your Birthday Off: We believe birthdays are special! Celebrate your day relaxing, spending time with loved ones, or doing whatever makes your day extraordinary. It’s our way of saying, “Happy Birthday!”
• Time to Recharge: Unlimited Annual Leave,
• Support for You: Quarterly wellness days and access to our Employee Assistance Program, including mental health, legal, and financial guidance.
• Growth Opportunities: Educational benefits to help you keep learning and growing.
• Team Culture: Regular team events, an inclusive environment, and a shared commitment to making an impact.

If you’re a bold, results-driven leader who thrives on challenges, loves scaling success, and is passionate about making a difference—we want to hear from you!

Thank you for your interest. Please note, we are not seeking support from external recruitment agencies at this time. Direct applications from candidates are warmly welcomed.

Deliver impactful EHS solutions. Empower safer, smarter workplaces.

The Customer Development Manager plays a large role in shaping our GTM strategy; helping lead the organisation towards a team selling approach, leveraging what we’ve built out to support our new business sales cycles. You will be responsible for consulting with EHS Directors and C-Level Executives and helping them to solve their business challenges.

• Closing expansion and upsell deals
• Develop a strong understanding of our customer base and the potential that the customer base has
• Build relationships and sell consultatively to all levels and applicable departments within our client base to maximise update of our product portfolio
• Coordinating with our Events team to develop events and activities that Evotix exposure to existing and new expansion accounts, while ensuring that we continue to drive value for our partners.
• Strategically drive complex transactions involving multiple executive level budget holders and decision makers to closure
• Leverage existing relationships with both squads and your customer base to encourage opportunity generation
• Selling across stakeholders and functions within a customer account to grow the footprint and reach of our product portfolio
• Develop a territory plan that ensures everyone in your target account list knows your name and how you can help them
• Collaborate with Success and Sales teams to develop expansion & upsell playbook
• Help the organization understand how to move upstream and cross sell existing clients on increased functionality and other products such as Learn
• Liaise with Product and Marketing teams to relay customer needs

• 5+ years’ experience with SaaS and/or EHS sales
• Strong written communication skills
• Strong prioritization skills
• Provides reliable forecasts and insights into pipeline
• Secures strong customer relationships and provides a positive, professional impression, regardless of circumstance