Front Desk Host: Welcoming Customer Care with Growth Path

BMW; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading automotive group in Ipswich is seeking a Receptionist / Host to be the first point of contact for customers. You will greet visitors, manage administrative tasks, and ensure a warm welcoming environment. Ideal candidates will have customer service experience, strong communication skills, and be IT literate. This role offers an excellent benefits package including healthcare access, enhanced holidays, and training opportunities.

Benefits

24/7 healthcare access

Car purchasing and lease schemes

Enhanced holiday allowance

Paid day off for birthday

Company share purchase plan

Loan plans for colleagues

Colleague referral payments

Family friendly policies

Training and development options

Qualifications

• Demonstrated experience in a customer service role.
• Strong communication and interpersonal skills.
• Proven ability to multitask under pressure.
• Excellent organisational skills with attention to detail.
• Proficiency in Microsoft Office.

Responsibilities

• Greet and welcome customers and visitors.
• Accurately record calls and visits.
• Perform general administrative duties.
• Manage the customer waiting area and showroom.
• Support additional tasks for smooth operations.

Skills

Customer service experience

Strong communication skills

Multitasking ability

Organisational skills

IT literacy

Tools

Microsoft Office

Job description

A leading automotive group in Ipswich is seeking a Receptionist / Host to be the first point of contact for customers. You will greet visitors, manage administrative tasks, and ensure a warm welcoming environment. Ideal candidates will have customer service experience, strong communication skills, and be IT literate. This role offers an excellent benefits package including healthcare access, enhanced holidays, and training opportunities.