Customer Care Assistant jobs in United Kingdom

Location: Riverdale Care Home, 65 Duggars Lane, Braintree, Essex, CM7 1BA

Salary: £18.00 - £23.00

Hours: 8am to 8pm or 8pm to 8am

Job @type: Bank contract

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

We are looking for a compassionate and caring Registered Nurse to join our family at Riverdale Care Home. We are looking for individuals who share our values, have an interest in helping others, a can‑do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.

Ready to take your career to the next level? Check out this success story from one of our RN's who recently achieved her NVQ Level 5 in Leadership and Management! – https://www.westgatehealthcare.co.uk/news/monisha-shines-nvq-level-5-success-in-leadership/

• Competitive pay rates with enhanced pay on bank holidays
• Reimbursement of NMC PIN renewal fees
• Revalidation portfolio programme support
• Support with retaining and developing clinical skills
• Opportunities for career advancement through the Westgate RN Professional Development Programme (RN led, 12‑month programme)
• Registered Nurse representation at all levels throughout the organisation to support with professional development
• Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops
• Access to the Blue Light Card (employee discount scheme)
• Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
• Refer a Friend Scheme – earn up to £500 for a successful referral!
• Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events
• Support in achieving additional qualifications, including nationally recognised qualifications
• Access to financial and wellbeing support through The Care Workers Charity
• Comprehensive staff induction with free training and professional development

• Deliver high‑quality nursing care to our residents, ensuring their physical and emotional needs are met
• Develop and implement personalised electronic care plans in collaboration with residents, families and the wider care team
• Support the Home Manager to effectively implement policies and procedures and ensure they are upheld at all times
• Ensure that the residents have access to key medical, social and other care workers as required
• Contribute to the clinical governance within the care home
• Work in line with the Care Quality Commission (CQC) guidelines, NMC code of conduct and relevant legislation at all times

• The right to work in the UK
• Valid and current NMC registration and PIN
• Previous experience in elderly care is essential to be considered
• Strong clinical skills and a commitment to delivering person‑centred care
• Excellent communication, leadership and teamwork abilities
• A positive attitude and the ability to adapt in a new and growing environment

If this sounds like the role for you, we would love to hear from you. Apply today!

We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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