Guest Care Associate — Welcoming, Fast-Paced Service

McDonald's; Stirling; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global fast-food chain in Stirling is looking for a Customer Care Assistant to enhance the customer experience. The ideal candidate will be friendly and able to maintain communication with customers effectively while ensuring cleanliness and a welcoming atmosphere. Responsibilities include assisting customers, organizing events for children, and maintaining high energy in a fast-paced environment. This role offers various benefits including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Friendly, welcoming, courteous and helpful behavior.
• Ability to connect with customers and make them feel valued.
• Capability to maintain high energy levels while working efficiently.

Responsibilities

• Ensure the dining area and toilets are clean.
• Create a warm and welcoming atmosphere for customers.
• Handle customers’ specific needs effectively.

Skills

Effective communication skills

Team collaboration

Customer service orientation

Job description

A global fast-food chain in Stirling is looking for a Customer Care Assistant to enhance the customer experience. The ideal candidate will be friendly and able to maintain communication with customers effectively while ensuring cleanliness and a welcoming atmosphere. Responsibilities include assisting customers, organizing events for children, and maintaining high energy in a fast-paced environment. This role offers various benefits including holiday pay and employee discounts.