Customer Care Assistant jobs in United Kingdom

Account Manager - ERP page is loaded## Account Manager - ERPlocations: England Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR002431We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.**Day-to-day, you will:*** Achieve sales targets for software licenses, maintenance, bureau processing, and consultancy.* Develop demonstration skills and know when to seek assistance.* Maintain a strong understanding of Access IP and relevant third-party products.* Respond to inquiries quickly, providing feedback to improve team performance.* Build and nurture relationships with prospects, ensuring smooth project handovers.* Provide top-level customer service and technical expertise, attend exhibitions, and support other sales activities.**Your skills and experiences might also include:*** You have previous experience in B2B field sales and account management roles in the UK, specifically selling SaaS solutions.* Experience at working in a large or multi-national IT/Technology company in a range of roles & locations* Able to work under own initiative and as part of a team* Self-motivated with Excellent time management skills with strong ability to prioritise* Persuasive and compelling in expressing ideas and concepts* Excellent communication skills, telephone, email, written and presentations* Ability to build rapport at all levels of an organisation* Proven ability to develop positive relationships, co-operation with, and support for colleagues and clients.* Demonstrates a commitment to development and lifelong learning both for yourself & the team* Acts with integrity, loyalty and honesty.* Excellent technology skills specifically with Microsoft Office; Salesforce; Social Selling; Market mappingThe Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.Love Work. Love Life. Be You.