Customer Care Advisor jobs in United Kingdom

.**Build your future with a global leader in smart, sustainable building solutions.**At Johnson Controls, we’re transforming the way buildings operate through cutting-edge technology and trusted partnerships. We’re looking for a results-driven Account Manager to join our Major Projects team, focused on securing fire detection and electronic security installation projects with M&E Contractors. **What You’ll Do**As an Account Manager, you’ll be responsible for driving sales across a defined territory by developing strong relationships with M&E contractors. You’ll lead the full sales cycle—from identifying opportunities and conducting building surveys to collaborating on system design and closing deals.You’ll work closely with our internal teams, including Business Development Managers, Surveyors, Designers, and Estimators, to deliver tailored solutions that meet customer needs and exceed expectations. **How You’ll Do It*** Manage and grow contractor accounts within your region* Identify and qualify project opportunities, presenting technical solutions to senior stakeholders* Drive sales performance and manage leads using **Salesforce*** Collaborate with technical teams on complex proposals* Focus on pipeline growth, conversion improvement, and achieving defined sales targets **What We’re Looking For****Required:*** Proven experience in account management, specification sales, project sales, or estimating within the M&E contractor network* Strong understanding of the contractor bid process* Background in B2B technical solution sales* Excellent communication and stakeholder engagement skills* Ability to work independently and manage multiple priorities* Full UK driving licence**Preferred:*** Experience with fire and security systems and relevant standards* Understanding of the construction sector and contracting route to market* Ability to survey buildings and design fire/security systems* Familiarity with **Salesforce.com** or similar CRM platforms **What We Offer**At Johnson Controls, we invest in our people. You’ll benefit from:* **Competitive salary**, **company car**, and **commission*** **Accelerated commission scheme** for overachievement* **Paid holidays and sick leave*** **Comprehensive benefits**, including: + Pension and life assurance + Employee Assistance Programme + Referral bonuses + Discounts on high street brands and Johnson Controls products + Cycle-to-work scheme* **Extensive training and development** opportunities* **Collaborative, high-performing team culture*** **Clear career progression** through structured career laddersYour buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.