Assistant Customer Service jobs in United Kingdom

• Work Pattern: Office Based (5 days onsite)

We are Radius - a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid technological fleet and connectivity evolutions that are taking place in their businesses.

Radius was born on the 8th of January 1990 as a fuel card business called UK Fuels, located above a hair dressing salon in the village of Holmes Chapel about 25 miles south of Manchester.

Forward the clock to the present day, Radius now has six integrated business units that operate across 19 countries globally with nearly 3000 employees!

This is a great opportunity for a target driven individual looking to kick start their career in sales. The main focus of this exciting and challenging role is to make outbound calls to potential clients to introduce telematics.

• Outbound Calling: Reaching out to potential clients via phone to introduce telematics
• Lead Qualification: Identifying Business info, IE vehicles, needs and Requirements
• Scheduling Meetings: Coordinating with both the desk sales/BDM and the client to arrange a suitable time for meeting for us to demo
• Maintaining Records: Keeping detailed logs of conversations and appointment schedules and updating both enterprise and salesforce
• Follow-ups: Ensuring that clients are reminded of their appointments and addressing any rescheduling needs
• Manage: after meeting updates with the BDM’s and update records when sale closed

• B2B lead generation experience
• Social media Experience i.e. LinkedIn
• Excellent verbal and written communication skills to communicate services or products to prospects
• Advanced negotiation skills to persuade potential clients to schedule an appointment
• Persistence and resilience to deal with rejection
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Professionalism and courteousness to create a positive customer experience

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits

#OH

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team viatalent@radius.com .

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.