Assistant Customer Service jobs in United Kingdom

• Role: Wholesale Account Executive (Green)
• Function: Wholesale Account Executive (Green)
• Responsibility: To support and develop the growth of wholesale
• Reports to: Head of Buying & Sales (dotted line into Customer Service Manager)
• Location: Leeds (Colton) 2mins from Junction 46 – M1, 20mins from Leeds Station
• Compensation: Dependant on experience

Gym King was founded in 2015 and has grown from ‘bedroom brand’ to a leading athleisure and performance wear company with sales of in excess of £20m through an excellent online presence andmarket leading retail partners. A highly entrepreneurial business driven as a tight fast-moving SME.

Gym King believes that we are all fighting for something and that something can be achieved with the right mindset and execution, changing our lives for the better forever.

• Working with both the Sales & Customer Service teams across a multitude of tasks – no day is the same!
• You would be working alongside the sales team to grow the independent business; attending meetings, organising SMS samples and setting up showroom ready for sell in meetings.
• Support across key accounts developing a strong relationship across internal external teams identifying opportunities, working with retail/managers, VM briefs, data input, managing order books.
• Supporting Customer Service department to assist with tasks such as order reconciliation, booking deliveries to customers, raising sales providing cover when required.
• within our gym partnership accounts – working closely with within gyms and sales agents driving the business forward and seeking new opportunities.
• Liaising with in-house creative team to create mailers and lookbooks to send out customers each season.
• Variety of tasks such as data sheets, order books, creating line lists.
• Understanding marketplace, regular consumer insight & analysis and feeding back product teams.
• Building relationships with key stakeholders, taking the lead with the wholesale customer service experience.
• Confident communicator reporting key information to Heads of Departments and senior management.
• Opportunity for some travel to visit customers/stores.
• Close working relationship across internal teams including buying, design, garment tech, marketing and Ecom.

• 1-2 years’ experience working in a similar rolewith wholesale accounts ideally within fashion or footwear – a passion for product and brand is essential!
• Have excellent interpersonal skills and the confidence to present ideas to teams.
• A quick learner who can process lots of information and prioritise action.
• Relevant degree preferred but not essential.
• Works well under pressure
• Drive and enthusiasm, highly engaged and keen to learn and progress
• Excellent organisational and time management skills
• Proven ability to work on own initiative and independently
• Highly self-motivated and dynamic individual
• Team player
• Proficient in Microsoft Office
• Full clean Driving Licence
• Fearless
• Focussed
• Driven
• Resilient
• Team Player

The successful candidate will demonstrate behaviours that are aligned to these values.

• Competitive salary dependent upon experience
• 25 days holiday (plus bank holidays) option to ‘buy’ up to 2 extra days
• Free onsite parking
• Relaxed and friendly working environment
• 10 days Company sick pay (after completion of probationary period)
• Health Cash Plan (after completion of probationary period)
• GK profit related bonus scheme
• Staff shop with heavily discounted sample Gym King products

Due to the nature of this role, the hours will be full time (37.5 hours per week) Monday-Friday, although a flexible approach is required at times to meet the needs of the role.