289

Service Desk jobs in United Kingdom

IT Service Desk Technician (L1) – London, In-Office Growth

Info-Tech Research

Greater London
On-site
GBP 30,000 - 40,000
10 days ago
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Service Delivery Manager

Cygnet Group

Birmingham
On-site
GBP 55,000 - 65,000
10 days ago

Customer Service Team Leader

William Hill PLC

Melksham
On-site
GBP 22,000 - 27,000
9 days ago

Senior AV Technician

Nationalmuseums

Greater London
On-site
GBP 40,000 - 60,000
9 days ago

Customer Service Team Leader

William Hill PLC

Glasgow
On-site
GBP 26,000 - 32,000
10 days ago
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Service Coordinator: Customer Care & Operations

Sunbelt Rentals

Bridgwater
On-site
GBP 22,000 - 28,000
10 days ago

Service Centre Team Leader

Briggs Equipment Group

Cannock
On-site
GBP 80,000 - 100,000
10 days ago

IT Service Desk Technician | Hybrid Role in Glasgow

McLaughlin & Harvey

Bellshill
On-site
GBP 25,000 - 35,000
10 days ago
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Repairs & Maintenance Helpdesk Specialist Public Buildings

Connected Local Government

United Kingdom
On-site
GBP 25,000 - 30,000
8 days ago

AV Technician

Portico Corporate Reception Management Ltd

City of Edinburgh
On-site
GBP 29,000
8 days ago

BUSINESS SUPPORT TEAM LEADER

Cardiff Council

Cardiff
On-site
GBP 80,000 - 100,000
8 days ago

First Line Manager

GXO Logistics, Inc.

Harlow
On-site
GBP 28,000 - 34,000
8 days ago

Customer Service Coordinator – Reading (9-Month Contract)

In Cork

Belfast
On-site
GBP 40,000 - 60,000
8 days ago

Senior Sales & Customer Experience Coordinator

Sunbelt Rentals

Sutton-in-Ashfield
On-site
GBP 25,000 - 35,000
9 days ago

Building Control Support Team Leader (Full Time)

Newstartmag

Maidenhead
Hybrid
GBP 45,000 - 55,000
9 days ago

Customer Care Coordinator

Holland & Barrett

Malmesbury
On-site
GBP 60,000 - 80,000
9 days ago

Customer Care Coordinator — Grow Your Career in Housing

Holland & Barrett

Malmesbury
On-site
GBP 60,000 - 80,000
9 days ago

Service Delivery Manager – Peterborough, UK (hybrid) New Peterborough

Mesh-AI Limited

Peterborough
Hybrid
GBP 50,000 - 70,000
9 days ago

Lead AV Technician - Live Events & Gallery Installations

Nationalmuseums

Greater London
On-site
GBP 40,000 - 60,000
9 days ago

Vehicle Operations & Customer Experience Coordinator

BMW

Bedford
On-site
GBP 25,000 - 30,000
9 days ago

TEC Service Delivery Manager - Tech-Enabled Care (Vehicle)

Medequipuk

Chipping Barnet
On-site
GBP 39,000
9 days ago

Service Delivery Manager

Medequipuk

Chipping Barnet
On-site
GBP 39,000
9 days ago

Construction Customer Care Coordinator | Flexible Hours

Bellway Limited

Gateshead
On-site
GBP 60,000 - 80,000
9 days ago

Customer Care Coordinator Team Valley, Gateshead

Bellway Limited

Gateshead
On-site
GBP 60,000 - 80,000
9 days ago

Construction Customer Care Coordinator (Flexible Hours)

Bellway Limited

Hamilton
On-site
GBP 23,000 - 30,000
10 days ago

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IT Service Desk Technician (L1) – London, In-Office Growth
Info-Tech Research
Greater London
On-site
GBP 30,000 - 40,000
Full time
10 days ago

Job summary

A leading IT research firm is seeking a Service Desk Technician (L1) for their London office. This in-office role involves providing first-level technical support, prioritizing and resolving help requests, and maintaining IT documentation. Ideal candidates should possess a diploma in a related field, fluent English, and experience in a service desk role. Strong communication and troubleshooting skills are essential. This position offers opportunities for professional growth in a supportive environment.

Benefits

Financial support for professional development
Growth-focused culture
Opportunities for professional growth

Qualifications

  • 1-3 years of experience in a service desk role.
  • Bilingual proficiency in French, Spanish, or German is a plus.

Responsibilities

  • Provide support for incoming requests via various channels.
  • Prioritize incidents and service requests.
  • Maintain hardware asset management and software licensing.
  • Engage vendor support for technical problems.
  • Participate in after hours on-call rotation.

Skills

Fluent in spoken and written English
Strong written and verbal communication skills
Excellent problem-solving skills
Application support experience with Microsoft Productivity Suite
Working knowledge of O365 administration
Experience with InTune
Mobile device support – Android and iOS
General understanding of network devices

Education

College/University diploma/degree in related field

Tools

Active Directory
Azure AD
Windows 10
Mac OS
O365
Job description
A leading IT research firm is seeking a Service Desk Technician (L1) for their London office. This in-office role involves providing first-level technical support, prioritizing and resolving help requests, and maintaining IT documentation. Ideal candidates should possess a diploma in a related field, fluent English, and experience in a service desk role. Strong communication and troubleshooting skills are essential. This position offers opportunities for professional growth in a supportive environment.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.