Vehicle Operations & Customer Experience Coordinator

BMW; Bedford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive group is seeking a Site Coordinator in Bedford, UK. In this role, you will manage vehicle collection and delivery, ensuring customer satisfaction through excellent communication and service. You will have the chance to work with world-class brands, offering various rewards including annual leave, retail discounts, and a company pension scheme. If you are enthusiastic and dedicated, we encourage you to apply to join the team and grow in a flexible work environment.

Benefits

33 days of annual leave including bank holidays

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Dedicated wellbeing support

24/7 access to healthcare

Paid volunteering day

Company share purchase plan

Referral financial rewards

Training and development opportunities

Life assurance options

Flexible working options

Qualifications

• Experience in handling customer vehicles.
• Knowledge of vehicle stock management.
• Ability to communicate effectively with customers.

Responsibilities

• Collect and deliver vehicles from customers’ locations.
• Examine vehicles for damage and ensure appropriate documentation.
• Maintain up-to-date vehicle stock photos for ecommerce sites.
• Ensure proper signage and pricing on vehicles.
• Control the movement and security of vehicles on site.

Skills

Confident and professional communication skills

Multi-task oriented

Full UK driving licence

Job description

A leading automotive group is seeking a Site Coordinator in Bedford, UK. In this role, you will manage vehicle collection and delivery, ensuring customer satisfaction through excellent communication and service. You will have the chance to work with world-class brands, offering various rewards including annual leave, retail discounts, and a company pension scheme. If you are enthusiastic and dedicated, we encourage you to apply to join the team and grow in a flexible work environment.