Safeguarding jobs in United Kingdom

• Flexible working options, including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafés
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

This role is based in the Victim Help Centre, in St Asaph, North Wales, and works in liaison with North Wales Police and other relevant agencies.

In this position you will contact victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs where appropriate.

You will refer victims to partner agencies and contact approved suppliers to deliver services to victims, and direct referrals to appropriate colleagues to allocate Victim Support workers for further support.

You will identify and manage the victim's immediate service needs, contribute towards risk assessment processes and follow agreed safe contact procedures, and record all contact securely.

The nature of service required will vary depending on individual circumstances; specified outcomes will be achieved through building trust and confidence with victims who are vulnerable and have complex needs.

Level 4 Welsh Language skills, and the ability to communicate fluently through the medium of Welsh is desirable for this role.

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. Our work is at the heart of our organisation and shaped by the experiences of those we support.

We are committed to recruiting with care, safeguarding and promoting the welfare of children, young people and vulnerable adults. Background checks and DBS checks may be required.

We celebrate diversity and create a workplace where everyone feels they belong. We are an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black, Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria and make reasonable adjustments during the selection process.

To apply for this role, please visit the Jobs page on our website and complete the application form, demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early if we receive enough suitable applications to move forward to interview prior to the published closing date. If you have already registered and started an application, we will contact you to advise of the amended closing date wherever possible.