Family Domestic Abuse Support Advisor

First Light; St. Austell; On-site; GBP 24,000 - 26,000; Full time

Job summary

A community support organization in St. Austell is seeking a Family Domestic Abuse Support Advisor to work with families affected by domestic abuse. This role involves direct casework and collaboration with social care teams. Essential requirements include a valid driving license and vehicle access. The position is fixed-term until December 2026 with benefits including hybrid working and an annual pay review.

Benefits

Comprehensive induction and training programme

Wellbeing day per financial year

Access to external supervision

Health and wellbeing resources

Employee Assistance Programme

Annual pay review

Employer contribution pension scheme

Qualifications

• A driving licence is essential for this role due to travel needs.
• Experience in social work or family support is advantageous.

Responsibilities

• Work alongside social care staff to support affected families.
• Provide direct casework and advocacy for survivors of domestic abuse.
• Assist with child-in-need assessments and plans.

Skills

Valid driving licence

Access to a vehicle

Job description

Family Domestic Abuse Support Advisor

Salary: £24,956 (pro rata) per annum rising to £25,350 (pro rata) per annum after successful probation

Hours: 37.5 hours per week

Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years’ service per annum plus bank holidays

Base: Mid Cornwall

Area Covered: Mid Cornwall

Contract: Fixed term until 26th December 2026 with the potential for extension subject to future funding

Family Domestic Abuse Support Adviser in Mid Cornwall working directly with families where there is a risk of harm due to domestic abuse. You will be based directly in Cornwall Council’s social work teams offering direct case work to whole families where domestic abuse is identified and work in partnership with social care staff.

Key responsibilities

• Work in partnership with children’s social care staff and parents to ensure that children and young people are supported to have a voice in families where they are impacted by domestic abuse and to improve their health, well‑being and sense of safety.
• Provide direct casework with families where there is domestic abuse, including advice, information and advocacy to all genders experiencing domestic abuse through telephone contact or meetings at relevant venues/hubs.
• Support families that are currently being supported through a child-in‑need assessment or child support plan, contributing to the assessment and/or plan.
• Build and maintain effective relationships with teams across Together for Families and the Integrated DA service.
• Ensure that the parent/carer feels supported, listened to and believed.
• Possess a valid driving licence and access to a vehicle.

Essential requirements

• Valid driving licence and access to a vehicle.

Added benefits

• A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
• A wellbeing day per financial year (1st April to 31st March).
• Access to external supervision to discuss personal or emotional responses to traumatic cases, ensuring emotional and psychological wellbeing.
• Health and wellbeing resources including staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
• Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
• Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community and all backgrounds regardless of age, race, faith, disability, neurodiversities, gender, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network.
• Annual pay review and employer contribution pension scheme.

Additional Information

The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third‑party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, one of which must be from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy.

Deadline for receipt of applications

09:00 on 23rd January 2026

Expected date for interviews

To be agreed with the candidate

If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications.

To apply

Due to Safeguarding requirements we are unable to accept CVs as part of your application, nor employ any candidate who has been a client of First Light within the last two years. Please complete the application form on the top right of the advert on our website. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email [e-mail].