Family Domestic Abuse Support Advisor- West Cornwall

First Light; Penzance; On-site; GBP 24,000 - 26,000; Full time

Job summary

A community support organization in Penzance is seeking a Family Domestic Abuse Support Advisor to work directly with families experiencing domestic abuse. Responsibilities include providing casework and support to ensure children's voices are heard and well-being is prioritized. The role offers a salary starting at £24,956 and benefits like a comprehensive training programme and a hybrid working policy. Applicants must have a driving licence and access to a vehicle.

Benefits

Comprehensive induction and training programme

Wellbeing day per financial year

Access to Employee Assistance Programme

Annual pay review

Employer contribution pension scheme

Qualifications

• Driving licence and access to a vehicle.

Responsibilities

• Work in partnership with children’s social care staff and parents to support children affected by domestic abuse.
• Provide direct casework with families experiencing domestic abuse.
• Support families through child-in-need assessments or plans.

Job description

Family Domestic Abuse Support Advisor – West Cornwall

Salary: £24,956 (pro rata) per annum rising to £25,350 (pro rata) per annum after successful probation

Hours: 37.5 hours per week

Holiday: 25 days annual holiday entitlement growing to 30 days after 5 years, plus bank holidays

Base: Penzance office

Area Covered: West Cornwall

Contract: Fixed term until 26th December 2026 with possibility for extension subject to funding

Family Domestic Abuse Support Adviser working directly with families where there is a risk of harm due to domestic abuse. The role is based in Cornwall Council’s social work teams, offering direct case work to whole families where domestic abuse is identified and working in partnership with social care staff.

Key Responsibilities

• Work in partnership with children’s social care staff and parents to ensure children and young people are supported to have a voice in families where they are impacted by domestic abuse, improving their health, well‑being and sense of safety.
• Provide direct casework with families experiencing domestic abuse, including advice, information and advocacy to all genders, through telephone contact and/or meetings at relevant venues/hubs.
• Support families that are currently being supported through child‑in‑need assessments or plans, contributing to the assessment and/or plan.
• Build and maintain effective relationships with teams across Together for Families and the Integrated DA service.
• Ensure that the parent/carer feels supported, listened to and believed.
• Possess a driving licence and access to a vehicle.

Essential Requirements

• Driving licence and access to a vehicle.

Added Benefits

• A comprehensive induction and training programme, with a hybrid working policy for better work/life balance.
• A wellbeing day per financial year (1 April to 31 March).
• Access to external supervision to discuss personal or emotional responses to traumatic cases, ensuring emotional and psychological wellbeing.
• Health and wellbeing resources including the staff Wellbeing Group, Staff Consultation Committee and active participation in the employee engagement platform.
• Access to an Employee Assistance Programme offering a 24/7 telephone helpline for medical, emotional and financial support.
• A commitment to Equality, Diversity and Inclusion, encouraging applications from all communities and backgrounds. First Light is a Disability Confident Employer and hosts an LGBTQIA+ Staff Network.
• Annual pay review and employer contribution pension scheme.

Additional Information

The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third‑party organisation as part of our Safer Recruitment process. Any future offer is contingent on satisfactory completion of these checks, and on receipt of two satisfactory employment references, one from your most recent employer.

In some roles staff may be required to work from a home/office base in accordance with our hybrid working policy.

Deadline for Receipt of Applications

09:00 on the 23rd January 2026

Expected Date for Interviews

To be agreed with the candidate

If you do not hear from us within 10 working days of the deadline, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications.

How to Apply

Due to safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years.

Please complete the application form on the top right of the advert on our website, outlining your relevant experience and evidence of suitability for the role against the role profile. Alternatively, you can email [e-mail].