Family Domestic Abuse Support Advisor- West Cornwall Maternity Cover

First Light; Penzance; On-site; GBP 24,000 - 26,000; Full time

Job summary

A community support organization in Penzance is seeking a Family Domestic Abuse Support Advisor to work directly with families at risk. This role involves providing casework, advocacy, and support while collaborating with social care teams to ensure children's safety and voice. The position offers a salary of £24,956 (pro rata) with added benefits like training programs and a well-being day. Applications are to be made via the organization's website or through email communication.

Benefits

Comprehensive induction and training

Wellbeing day per financial year

Access to Employee Assistance Programme

Annual pay review

Employer contribution pension scheme

Qualifications

• Ability to work in partnership with social care staff.
• Capacity to provide direct casework to families experiencing domestic abuse.

Responsibilities

• Work with children’s social care to ensure children have a voice.
• Provide advice and advocacy to all genders experiencing domestic abuse.
• Support families undergoing need assessments or support plans.
• Build relationships across teams for effective support.
• Ensure parents/carers feel supported and believed.

Skills

Driving licence

Access to a vehicle

Job description

Family Domestic Abuse Support Advisor - West Cornwall Maternity Cover

Salary : £24,956 (pro rata) per annum rising to £25,350 (pro rata) after successful probation

Hours : 37.5 hours per week

Holiday : 25 days annual holiday entitlement increasing to 30 days after 5 years’ service plus bank holidays

Base : Penzance office

Area Covered : West Cornwall

Contract : Fixed term until 31st July 2026 with potential for extension subject to future funding

Family Domestic Abuse Support Adviser in West Cornwall working directly with families where there is a risk of harm due to domestic abuse. You will be based directly in Cornwall Council’s social work teams offering direct case work to whole families where domestic abuse is identified and working in partnership with social care staff.

Key responsibilities

• Work in partnership with children’s social care staff and parents to ensure that children and young people are supported to have a voice in families where they are impacted by domestic abuse, improving their health, well-being and sense of safety.
• Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at relevant venues/hubs.
• Support families that are currently being supported through a child in need assessment or child support plan, contributing to the assessment and/or plan.
• Build and maintain effective relationships with teams across Together for Families and the Integrated DA service.
• Ensure that the parent/carer feels supported, listened to and believed.

Essential requirements

• Driving licence and access to a vehicle.

Added benefits

• A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
• A wellbeing day per financial year (1 April to 31 March).
• Access to external supervision to discuss personal or emotional responses to traumatic cases, ensuring emotional and psychological wellbeing.
• Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
• Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
• Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversity, gender, gender expression or sexuality. First Light is a Disability Confident and Committed Employer and has an LGBTQIA+ Staff Network.
• Annual pay review and employer contribution pension scheme.

Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third‑party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, one being from your current or most recent employer. Please note that in some roles staff may be required to work from home/office in accordance with our Hybrid Working policy.

Deadline for receipt of applications : 09:00 on 23rd January 2026

Expected date for interviews : To be agreed with the candidate

If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications.

To apply : Due to Safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years.

Please complete the application form on the top right of the advert on our website. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email [e-mail].