Project Support jobs in United Kingdom

Howdens are looking for a Business Analyst to join our busy Digital & Business Systems Product Value Delivery Team based at our office in Howden, Yorkshire.

As a FTSE 100 business with an ambitious growth agenda, this role offers an excellent opportunity to work closely with the Digital & Business Systems team and the Trade Division to document and manage requirements throughout a Programme Increment. This role supports both the UK and Europe.

Full‑time role based at our office in Howden, Yorkshire, four days per week with one from home and occasional travel to other sites and overnight stays where required.

• Build strong relationships with stakeholders and understand their needs.
• Run workshops to gather requirements and identify risks and dependencies.
• Create process maps (current and future) and documentation to support changes.
• Document requirements in tools like Azure DevOps and turn them into user stories with clear acceptance criteria.
• Work with architects to define non‑functional requirements and project metrics.
• Refine user stories with product, development, testing, and architecture teams to prepare for upcoming sprints.
• Validate requirements during delivery to ensure they meet business needs and acceptance criteria is met.
• Actively participate in team meetings, sprint planning, daily stand‑ups, reviews, and retrospectives.
• Act as a bridge between business and technical teams for clear communication.
• Maintain strong stakeholder relationships and provide regular updates.
• Promote and lead best practices in Business Analysis across the team and department.

• Minimum of 3 years Business Analysis experience is desirable.
• Proficiency with BA tools and techniques, i.e. Visio, Lucid chart, Azure DevOps, Jira, facilitation and elicitation.
• Experience managing complex business solutions.
• Understanding of both Agile and Waterfall principles, and when to use the right methodology.
• Excellent communication and presentation skills.
• Experienced in meeting facilitation, with the ability to run successful sessions with various groups of people to ensure a successful outcome.
• Prioritise effectively and be comfortable taking ownership of issues and facilitating their resolution.
• Ability to challenge technology and business process, when necessary, to ensure the right solution delivers the optimal business process.
• Qualification in Business Analysis is desirable i.e. Requirements Engineering, Business Process Modelling, Agile Business Analysis.
• Experience in the Trade, Retail and Digital sectors desirable.

• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays with the option to buy additional days
• Staff Discount
• Free lunch onsite
• Employee Assistance Programme
• Exceptional Reward and Recognition events

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.

As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.

We’re building a future where world‑class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you.