Manager Operation jobs in United Kingdom

Location: London

Salary: £39,525 – £59,288

CDP is a global non-profit that runs the world’s only independent environmental disclosure system. As the founder of environmental reporting, we believe in transparency and the power of data to drive change.

Partnering with leaders in enterprise, capital, policy and science, we surface the information needed to enable Earth-positive decisions. We helped more than 24,800 companies and almost 1,000 cities, states and regions disclose their environmental impacts in 2024. Financial institutions with more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions.

Our team is truly global, united by our shared desire to build a world where people, planet and profit are balanced.

CDP’s Sales function is responsible for generating sales of CDP products to new customers, as well as renewing existing customers and identifying greenfield opportunities within the existing book of business. The Sales function is market and customer oriented and establishes go-to market strategies that serve key personas across financial corporates, non-financial corporates, and distributors and channels. The Sales function works closely with M&C and Customer Success to deliver a smooth customer experience.

This team is responsible for identifying and executing growth opportunities for CDP’s product and services across new and existing markets. This includes developing use cases across customer segments, audience identification and responding to emerging trends, and ensuring customer information, forecasting and pipeline analysis is up to date to maximise existing offerings among customers and develop new opportunities.

This role will be responsible for instilling best practice across the Sales team for P&L hygiene, sales tracking, forecasting and ACV, and owns the processes of collecting revenue data. The role will lead the collection of intelligence gathering on revenue forecasting, pipeline analysis, process automation, CRM optimization; working closely with the CRO to build excellent revenue and P&L hygiene. This role also requires a big picture understanding of how customer-facing organisations work, with an ability to translate financial and technical tracking into updates on KPIs for a wider audience. This role is expected to be hybrid, in the office a minimum of 2 days a week.

• Timely production of reporting (e.g. pipeline funnel, key sales KPIs, forecast, data audit)
• Revenue planning: Support strategic planning cycles by providing data-driven insights and forecasting models. Partner with sales leadership and finance to deliver accurate revenue projections and scenario modelling
• Process optimization: Identify bottlenecks and inefficiencies across the revenue lifecycle and drive continuous improvement initiatives
• CRM: Drive adoption of D365, user training, and system integration strategies
• Sales data quality: Ensure accuracy and integrity of Sales data across systems. Enforce data hygiene practices and governance protocols, in partnership with Data Governance team
• Leadership & stakeholder collaboration: Act as a trusted advisor to senior leadership on RevOps best practices
• Support and work with Finance team to provide regular updates to KPIs and forecasts in line with financial cycles
• Actively contribute to an effective and engaged team, clear on its purpose and contribution

External stakeholders: Limited

Internal stakeholders: Market Directors, Sales and Renewals team members, LT, Finance, Customer Success, M&C, Technology and Product

• Experience: Demonstrable experience in rev ops position for a large organisation with multiple products, services and geographies served
• Analytical & data-driven: Strong ability to analyse complex datasets and extract meaningful commercial insights. Advanced skills in D365, Excel and Power BI a must
• Strategic mindset with operational execution: Balances long-term strategic thinking with tactical delivery and attention to detail. Comfortable navigating ambiguity and setting structure
• CRM & tool proficiency: Deep knowledge of CRM and RevOps platforms and tools a must, preferable experience of having implemented tools in an organisation from ground-up
• Cross-functional collaboration: Proven success working with Sales, Marketing, CS, Product, and Finance teams. Excellent stakeholder management and communication skills
• Process-oriented & systems thinker: Understands how systems and processes intersect and can design scalable solutions
• Commercial acumen: Strong understanding of SaaS or data business models, recurring revenue, and GTM levers. Experience with pricing strategies, customer segmentation, and monetization
• Self-motivated, thrives in fast-paced, high-growth environments
• Education: Relevant degree qualification or equivalent experience

Language proficiency: Fluent in one or more local languages