Manager Director jobs in United Kingdom
Tech Lead - Contact Centre Architecture
AIRMILES Travel Promotions, Ltd.
Affiliate & Influencer Marketing Lead London
Granola, Inc.
Tech Lead - Contact Centre
AIRMILES Travel Promotions, Ltd.
Nationwide HSEQ Leader for Facade Projects
Northampton Business Directory
Discover more opportunities than anywhere else. Find more jobs nowAirport Line Chef — Free Meals & 30% Brand Discounts
TRG Concessions
Urban Realm BIM/CAD Technician — Lead 3D Coordination
Thomas & Adamson
Connect with headhunters to apply for similar jobsCustomer Service Incident Coordinator (Greek Speaking) | London, UK Transunion
Zip Hustle
Greek-Speaking Incident Coordinator - Customer Support
Zip Hustle
Hybrid Social Worker - Stroke Discharge & Care Specialist
My Social Work News
Bristol Field Sales Account Specialist – AIR Portfolio (Flexible Working)
Chiesi Group
Medical Records Specialist: PHI, Imaging Prep & Compliance
Rochester Regional Health
EMEA Customer Marketing Lead — Advocacy & Growth
Voice AI Space
Facilities & Compliance Coordinator
Cactus Search Limited.
Senior Legal Counsel, Japan - Lead Sports Legal Team
DAZN Group
Licensing & Partnerships Coordinator - Racing London, UK
Applied Intuition Inc.
Hybrid Licensing & Partnerships Coordinator (Gaming)
Applied Intuition Inc.
Lead Gas Engineer London Facilities & Safety Leader
Jones Lang LaSalle Incorporated
Senior Structural Engineer - Hybrid Work, Design Lead
IStructE Limited
Controls & Compliance Lead — Governance, Audit & Reporting
Pentagon Motor Group
Tech Lead - Contact Centre Architecture
Job summary
A leading travel loyalty company in Greater London seeks a Tech Lead responsible for designing and architecting innovative solutions for contact centre products. This role emphasizes collaboration with product teams, ownership of architecture evolution, and proactive monitoring of product health. Candidates should demonstrate strong Amazon Connect experience, cloud and DevOps skills, and a commitment to agile methodologies. Join a dynamic team focused on enhancing user satisfaction and driving innovation.
Qualifications
- Strong experience with Amazon Connect or similar telephony systems.
- Ability to architect services ensuring alignment with product goals.
- Understanding of secure and efficient system integration.
Responsibilities
- Own the architecture and enhance user satisfaction across the platform.
- Collaborate with product teams for seamless interoperability.
- Monitor product health and drive system reliability initiatives.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.