Jobs in Manchester, United Kingdom
Security Systems Tech Support Advisor
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Johnson Controls Inc.
Security Tech Support Specialist – Onsite, Manchester
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Security Systems Tech Support Advisor
Job summary
A global leader in building performance is seeking a Customer Technical Advisor in Manchester. This entry-level position involves providing technical support for security systems, diagnosing issues, and delivering excellent customer service. Candidates should possess strong problem-solving skills and the ability to communicate technical details effectively. The role offers competitive salary, generous leave, and numerous growth opportunities.
Benefits
Qualifications
- Interest in problem-solving.
- Excellent communication skills.
- Ability to convey technical information to a non-technical audience.
Responsibilities
- Diagnose and troubleshoot security alarm faults.
- Use a broad range of monitoring and programming software.
- Deliver excellent customer service to external residential and commercial customers.
- Assist field engineers to ensure remote connectivity to alarm systems.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.