Customer Support jobs in United Kingdom

Group1 Brighton is looking for a BMW Vehicle Technician.

Enjoy support that’s second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day.

• Perform high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safety
• Conduct thorough inspections of vehicle components to assess wear, damage, or required replacements
• Provide expert technical advice to customers when necessary, ensuring clear and professional communication
• Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals
• Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction
• Offer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharing

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification
• Thorough understanding of vehicle safety standards and guidelines
• Strong problem‑solving skills, ensuring accuracy in all aspects of work
• Proven ability to meet efficiency targets while maintaining a keen eye for detail
• Ability to collaborate and contribute positively within a team environment
• A current valid MOT licence is advantageous but not essential
• Must hold a valid UK driving licence

What we can offer you:

• 24/7 online access to healthcare professionals
• Car purchasing and lease schemes
• Enhanced holiday allowance with length of service
• Paid day off for your birthday
• Company share purchase plan
• Loan plans for colleagues, including toolbox and travel tickets
• Colleague referral payments
• Industry leading family friendly policies
• Numerous training, learning and development options to suit everyone

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.