Customer Success jobs in United Kingdom

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award‑winning employer reflecting how employees are at the heart of Version 1.

We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.

As a consultancy and service provider, Version 1 is a digital‑first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest‑growing consultancies globally.

We are seeing unprecedented growth across several of our key practice areas. We are looking for talented individuals, who want a challenging, dynamic work‑environment with honesty & integrity, excellence and drive amongst our core values as well as a strong emphasis on our people and a work‑life balance.

Typical activities will include:

• Policy analysis including options analysis, secondary research, feasibility analysis etc, curating and running workshops
• Scoping/setting the direction of workstreams
• Maintaining and building close relationships with senior stakeholders,
• Working with stakeholders to create visions and strategies for policy spaces
• Advocating for user‑centred policy design approaches with senior stakeholders
• Running stakeholder research sessions

This individual will initially be joining a team looking to design a new CPD programme being developed by one of our Public Sector clients targeting upskilling teachers in SEND and early years.

• Strong Analysis experience within a Consultancy, Services Provider or Public Sector Organisation
• Good project management skills with the ability to plan and schedule own work and work towards tight deadlines.
• Experience working with user centred design teams in an agile environment
• Experience managing and working with senior stakeholders
• Experience leading work and leading others
• Experience in strategic thinking and decision making
• Excellent communication skills — be able to explain complicated processes and concepts to non‑experts.
• Experience working in/with government in User Centred Design policy design is highly desirable

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

• Share in our success with our Quarterly Performance‑Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call‑Out’ platform.
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more