Remote SaaS Onboarding Specialist — Client Success

Market Dojo Ltd.; Stonehouse; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A growing software solutions firm in the UK is seeking a Customer Onboarding Executive to support new client project implementations and provide training on their innovative SaaS products. The ideal candidate will have 1-2 years of experience in customer success or software implementation, attention to detail, and strong communication skills. This role offers a competitive salary and numerous benefits.

Benefits

Private medical insurance

Monthly team breakfasts

£1000 annual professional training budget

Quarterly Amazon vouchers

Qualifications

• 1-2 years of prior experience in Customer Success or Software Implementation.
• Experience working with SaaS solutions.
• Fluency in English is essential.

Responsibilities

• Support the implementation of new client projects.
• Provide post-implementation support.
• Train clients on the use of our products.

Skills

Customer Success

Solution Consulting

Technical Support

Project Administration

Attention to Detail

Tools

PowerBI

Excel

Job description

A growing software solutions firm in the UK is seeking a Customer Onboarding Executive to support new client project implementations and provide training on their innovative SaaS products. The ideal candidate will have 1-2 years of experience in customer success or software implementation, attention to detail, and strong communication skills. This role offers a competitive salary and numerous benefits.