Customer Service Representative jobs in United Kingdom

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like OpenAI, Toyota, Figma, Ramp, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).

We are looking for a motivated Account Executive - Enterprise UK with an entrepreneurial and building spirit to join our GTM Sales Team. You will be instrumental in helping build pipeline, generate revenue, and expand our most strategic customers. As an Account Executive - Enterprise UK, you will play an important role in defining/iterating on our sales motions, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. This role is based in London.

• Manage the entire sales cycle from lead generation and pre-qualification to negotiation, closing, and renewing deals for strategic accounts in the UK region.

• Develop and execute strategic plans to achieve sales targets and expand our customer base.

• Conduct comprehensive discovery sessions to understand client needs and present tailored solutions.

• Prepare and deliver compelling presentations and product demonstrations to prospective clients.

• Negotiate contract terms and pricing structures to secure profitable deals.

• Maintain accurate records of all sales activities and pipeline management using CRM tools.

• Build and maintain strong relationships with key stakeholders, including C-suite executives, to ensure customer satisfaction and long-term partnerships.

• Collaborate cross-functionally with internal teams, including Marketing, Product, and Customer Success, to deliver exceptional value to clients.

• 8+ years of full-cycle sales experience, preferably at a fast-growing software company.

• Extensive experience in enterprise SaaS sales within the UK region.

• Proven track record of achieving and exceeding sales targets.

• Extensive field-based enterprise software sales experience, selling solutions into large enterprise accounts.

• Proven ability to sell into C-Level and work with stakeholders across various lines of business.

• Experience in complex solution sales and consistently closing large figure deals.

• Exceptional communication and presentation skills

• A builder mentality who thrives in collaborative environments.

• Self-motivated and able to manage tasks and projects independently.

• Ability to operate within the grey and find creative or out-of-the-box solutions when faced with ambiguity.

• Experience as an early sales hire or sales leader at a fast-growing start-up.

• Strong technical knowledge and understanding of SaaS products.

• Experience with quarterly sales planning and new logo acquisition.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

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