Customer Service Representative jobs in United Kingdom

Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:**Job Context**The Territory Account Executive is responsible for managing and growing sales within a designated geographic area (territory). This role focuses on acquiring new customers, building and maintaining strong relationships with existing clients, and driving revenue growth by promoting and selling the company’s products or services. The Territory Account Executive will work closely with prospective clients to identify their needs and provide solutions that align with Simpro Group’s offerings.**What You’ll Do****Sales Strategy & Territory Management:*** Develop and execute a Territory sales plan to achieve sales targets within the assigned territory.* Identify and target new business opportunities in target accounts and ICP and Research and analyse market trends, customer needs, and competitor activities to adjust sales strategies accordingly.* Build a strong network of contacts within the Territory and establish a robust pipeline for future sales.**Customer Acquisition & Relationship Building:*** Prospect new clients through various channels, including cold calling, partners, networking, referrals, and industry events.* Present company products/services to potential clients through meetings, presentations, and demonstrations.* Respond to customer inquiries, negotiate pricing and contract terms, and close sales deals.**Sales Performance & Reporting:*** Meet and exceed sales quotas and performance targets.* The ability to identify opportunities and successfully convert those into revenue.* Track and report sales activities, opportunities, forecasts, and progress to management regularly.* Maintain accurate records of client interactions, contracts, and opportunities in CRM systems.**Collaboration & Support:*** Work closely with the marketing team to implement campaigns and promotions tailored to the territory’s needs.* Collaborate with sales engineering, implementation, customer success, and other internal teams to ensure a smooth customer experience and to meet customer requirements.* Attend sales meetings and training sessions to stay informed about product updates, sales techniques, and industry trends.**Market Intelligence & Feedback:*** Provide feedback to the product and marketing teams regarding customer needs, competitive landscape, and emerging trends in the market.* Stay informed about industry developments and competitors to identify new sales opportunities.**What You’ll Bring****Skills:*** A demonstrated track record of selling in SaaS or the trades industries (ideally both)* Strong communication, negotiation, and presentation skills.* Demonstrate strong persuasive communication skills to articulate and convey a compelling vision for the future state of the client's business, illustrating how our solutions can address their needs and drive transformational outcomes.* Ability to build and maintain relationships with clients at all levels.* Proficient in using CRM software (e.g., Salesforce, Clari, etc).* Self-motivated with a strong drive for results and a solution-oriented approach.* Have a driving license and reliable car that can be used for business purposes.**Experience:*** Typically has 5+ years’ experience in B2B sales, account management, or territory management, preferably in Saas industry.* Experience in prospecting, cold calling, and converting leads into sales.* Track record of achieving or exceeding sales quotas.****Education:***** A Bachelor's degree in Business, Marketing, or a related field is advantageous.**What We Can Offer You*** A generous annual leave entitlement plus a personal leave entitlement* Private Health Insurance* Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)* Life Insurance* Company pension scheme, with 5% employer contribution* Generous Parental Leave Program* Home Office Allowance* Paid Volunteer Leave Days* Public Holiday Exchange Scheme* Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!* Talent Referral Programme – get rewarded for referring a friend to join our team!* Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment* Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech* A discounts and cash back scheme* Flexible working environment* Casual dress and relaxed office environment* Happy hours and office games* Opportunities for career progression and development* Diverse training & internal networking opportunities across all of our product lines* to find out more about working at Simpro Group!**Our Core Values****We Are One Team****We Are Customer Centric** **We Are Growth Minded** **We Are Accountable** **We Celebrate Success**Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer.*Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.*