Customer Service Representative jobs in United Kingdom

At FISCAL Technologies, we’re not just selling software – we’re partnering with finance leaders to protect over £1.3 trillion in global spend through innovative AI-driven solutions that deliver ROI within three months. We need passionate relationship builders who can turn complex financial challenges into opportunities for transformation.

For over 20 years, FISCAL has supported customers on their journey to achieving peak performance in Accounts Payable and 100% protection of spend. As a recognized innovator in the Fintech procure-to-pay risk space, we’ve built a collaborative team of 65+ professionals who are relentlessly innovative and committed to making a difference every day for our clients.

As a Senior Enterprise Sales Consultant, you’ll work directly with finance leaders across Corporate, NHS, and Local Government sectors to:

• Build trust-based relationships through a consultative, customer-first approach
• Understand complex financial challenges and translate them into tailored solution strategies
• Lead compelling presentations that connect our solutions to measurable business outcomes
• Collaborate with our marketing, business development, and pre-sales teams to create winning proposals
• Help organizations protect their financial integrity and optimize their financial operations
• Contribute to our continuous innovation by bringing customer insights back to our product teams

• You’ll consistently meet or exceed revenue targets (with OTE £120K+)
• Your customers will become advocates and references for FISCAL
• You’ll contribute to our collaborative sales culture by sharing best practices
• You’ll grow professionally through our comprehensive training and advancement opportunities

• Proven success in B2B solution selling with a consultative, customer-first approach
• Experience building relationships and C-suite executives
• Strong business acumen and commercial skills
• Excellent communication skills – you’re as good at listening as you are at presenting
• A collaborative mindset and genuine desire to help customers succeed
• Experience with sales methodologies like MEDDIC or Challenger (preferred but not required)
• Familiarity with Salesforce CRM and modern sales tools
• Empowered Autonomy: We trust you to make decisions and achieve results in ways that work best for you and our customers
• Work-Life Balance: Flexible working arrangements that help you perform at your best
• Collaborative Culture: Work alongside passionate colleagues committed to innovation
• Continuous Learning: Regular training and development opportunities to sharpen your skills
• Make a Difference: Our solutions deliver meaningful impact for finance teams worldwide
• Growth Opportunity: Join a growing company with ambitious plans where your contributions matter

FISCAL Technologies is proud to be a previous recipient of the Queen’s Award for Innovation and recognized as a great place to work. We’re committed to building a diverse team that reflects the clients we serve.

Location: Hybrid, with regular presence at our Reading office.

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Data protection is an important consideration at FISCAL Technologies and this privacy statement aims to inform you about the use of the information you submit when applying for a job at FISCAL Technologies (this information will be referred to as job application data).

All job application data submitted via this website is collected and processed by FISCAL Technologies based in Reading in the UK.

This privacy statement covers any Job Application Data you submit to FISCAL Technologies as described below:

The information you may supply
• Name, address, email address, telephone numbers or other contact information
• Confirmation of Legal Right to Work in the UK
• The type of job you are applying for/job preferences
• Information contained in your CV or covering letter such as previous work experience, education or other information provided for our consideration
• Contact information for references (Responsibility for consent to supply contact details for references lies with you)
Please do not supply any confidential or proprietary information gleaned from previous employment.

Who will access your data?
In order to progress your application the following employees of FISCAL Technologies may be involved in the review of your information
• Human Resources Department
• Potential future manager(s)
• IT (for system maintenance purposes only)

FISCAL Technologies will not supply any of this data to any third party not identified above without your express authorisation.

Providing your job application data is voluntary, but should you choose to omit certain information, it may hamper our ability to fully consider your suitability for the post.

Our use of job application data
The information you provide will be used to support your job application at FISCAL Technologies together with verification and reference checks. It may also be used to inform you of further suitable job opportunities with FISCAL Technologies.

Should your application be successful the information provided will be retained in your personnel record and used for employment purposes.

Data Retention
Your most recent job application data is stored in our CV database for one year. You can access, correct or delete your job application data at any time by making a Subject Access Request (information about the data we hold and or process about you); these requests should be directed to [emailprotected] .

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