Car jobs in United Kingdom

The role of a Car Park Attendant is to ensure the safeoperation of the Trust car parks alongside supporting patients, visitors andstaff to access our services. The role is extremely varied and you would bejoining a small team who all work closely together to provide excellentcustomer service.

This is a role which includes 24/7 cover 365 day per year.

The successful candidate will be:

Responsible for the enforcement of the Trust Car ParkingPolicy

Responsible for ensuring the correct application of theQuality Management System where it interfaces with their daily activities

Responsible for ensuring the the ANPR database is kept upto date therefore be comfortable using IT systems

Dealing with customer queries both face to face and viatelephone therefore great customer service skills are essential

Issue Parking Charge Notices to vehicles that are parkedin breach of the Trust Policy

Responsible for the monitoring of the car parking serviceequipment, its performance and reporting of faults or damages to the CarParking Management Team

Directs drivers of vehicles to appropriate parking areasif and when required and provides information to visitors, students, staff andpatients

Monitors and/or patrol site to ensure traffic remainsflowing

Observe, uphold and enforce health & safetyregulations at all times including the wearing of hi-visibility and safetyclothing and the reporting of hazards and dangers on site

Take intercom calls and assist customers with their issuesand queries.

To man the Car Parking Reception, take card and cashpayment on an ad hoc basis and also validate parking passes for visitors

Issue keys in accordance with the agreed procedure

Give appropriate advice and instruction to staff andpublic in respect of the effective operation of the Trust car parks

Give appropriate instruction to any new members of the CarParking Team

Work agreed rotas and co-operate to maintain a 24-hourcover

Attend training courses as required

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Provide a courteous efficient Car Parking service within thetrust.

To project a friendly and professional attitude to allpatients, staff and visitors and to demonstrate product knowledge when enquiresare made.

Ensure that communication channels aremaintained between appropriate staff / visitor / patient groups with regard to car parking.

• Excellent communication and interpersonal skills and the ability to explain detailed information to others (E)
• Ability to prioritise and organise work load (E)
• Work as part of a team (E)
• Ability to problem solve and work on own initiative. (E)
• Able to work shifts and have flexibility to needs of the service (E)

• Experience of working in a Car Parking Environment (D)

• Educated to GCSE standard or equivalent (E)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.