Customer Service Representative jobs in United Kingdom

This role will spearhead the global commercialization of LMAX Group's proprietary market data and analytics across FX, Crypto, and future product offerings. Following strong initial performance and revenue growth in this emerging business vertical, the division is now expanding into the APAC region. This presents an exceptional opportunity for an entrepreneurial and results-driven professional to establish and develop the APAC revenue stream from the ground up.

You will be expected to directly contribute to the company’s success by growing market data as a source of revenue. Executing on sales and creating marketing pitches and material as well as covering existing trading clients you will develop new market data clients, services, and products.

You will be responsible for interacting directly with clients, redistributors, analytics firms, and other consumers of data. Generating leads, negotiating, and closing contracts. You will also be expected to work closely and partner with multiple internal teams within LMAX Group, including business heads, liquidity sales, marketing, technology, finance, and other groups.

• Own the full enterprise Sales cycle and drive market data sales: prospecting, qualification, discovery, demo/POC, commercial negotiations and close, including cross-selling data sales into existing client relationships.
• Work with the wider teams as required including Sales, Product, Marketing, Operations, IT/Development and Finance to execute on the commercial plan for optimizing market data revenue.
• Initiate and develop new market data relationships including redistribution vendors, funds, brokers and analytics providers.
• Meaningfully contribute to the global sales, revenue, and volume targets, as well as on an individual basis.
• Must have experience with FX or Exchange Data distribution.

• Increased market data revenue
• Effective partnering with wider Sales and Product teams to ensure continued focus on data revenue lines.
• Enhanced branding and awareness in the institutional marketplace.
• Develop an in-depth knowledge of the company, culture, and products.
• Build and manage relationships across LMAX Institutional client base.

• Market Data Sales Expertise: Proven track record in spearheading the commercialization and revenue growth of proprietary or exchange market data/analytics products.
• Domain Knowledge: Direct, substantial experience within the FX (Foreign Exchange) data distribution space is mandatory. Familiarity with Crypto or future product data landscapes is a strong asset.
• Full Sales Cycle Ownership: Demonstrated success in owning the entire enterprise sales cycle for data services, from prospecting and lead generation through negotiation and closing complex contracts.
• APAC Business Development: Verifiable experience in establishing and scaling a new revenue stream or business vertical from the ground up within the APAC institutional market.
• Client & Vendor Management: Experience in managing and negotiating relationships with key data consumers, including institutional clients, redistributors, analytics firms, and vendors.
• Internal Partnership: Experience collaborating cross-functionally with Sales, Product, Technology, and Finance teams to execute commercial plans.
• 25 days of holiday
• Bonus
• Pension contribution
• Private medical, dental, and vision coverage
• Life assurance
• Critical illness cover
• Wellness contribution program with access to ClassPass
• Give as You Earn initiative
• Learning and development programs
• Electric Vehicle Scheme
• Cycle to Work Scheme
• Season Ticket Loan