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Customer Service Representative jobs in United Kingdom

Mortgage Servicing Agent – Calm, Clear Customer Care

Enaturchile

Preston
On-site
GBP 26,000
30+ days ago
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Customer Service Agent

Enaturchile

Preston
On-site
GBP 26,000
30+ days ago

Customer Service Manager – Excellent Career Opportunity With Visa Sponsorship Option

EasyInfoBlog.com LLC

United Kingdom
On-site
GBP 36,000
30+ days ago

Liz Earle - Customer Advisor

No7 Beauty Company

Hounslow
On-site
GBP 60,000 - 80,000
30+ days ago

Parts Inside Sales Representative

The Larson Group

Sefton
On-site
GBP 25,000 - 35,000
30+ days ago
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Ecomm Customer Service Agent

Iron Mountain Inc.

Milton Keynes
On-site
GBP 22,000 - 28,000
30+ days ago

Customer Service Specialist (Hybrid)

AnaVation LLC

Manchester
Hybrid
GBP 28,000 - 36,000
30+ days ago

Customer Care - Full and Part Time - Dudley Street, Wolverhampton

McDonald's

Wolverhampton
On-site
GBP 18,000 - 22,000
30+ days ago
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Pharmacy Services Apprentice: Dispensing & Customer Care

Skills4 Pharmacy

Manchester
On-site
GBP 18,000 - 22,000
30+ days ago

Airport Car Services Agent — Customer Care

APCOA PARKING UK

Luton
On-site
GBP 31,000
30+ days ago

Senior Luxury Client Advisor

Diesel

United Kingdom
On-site
GBP 60,000 - 80,000
30+ days ago

Diesel Ashford Senior Client Advisor NEW OPENING

Diesel

United Kingdom
On-site
GBP 60,000 - 80,000
30+ days ago

Customer Service Specialist – Hybrid After Training

Everywhen

Darwen
Hybrid
GBP 20,000 - 24,000
30+ days ago

FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON

Maxmarafashiongroup

City of London
On-site
GBP 25,000 - 35,000
30+ days ago

Insurance Renewals Specialist – Customer Care & Growth

Hastingsdirectsmartmiles

Leicester
On-site
GBP 25,000 - 28,000
30+ days ago

Sales Customer Advisor

Jct600 Ltd

Bradford
On-site
GBP 25,000 - 35,000
30+ days ago

Customer Service Assistant - Newry

BoyleSports Counterparty Limited

Newry
On-site
GBP 18,000 - 22,000
30+ days ago

Client Relationship Manager

Bird & Bird LLP

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

Liz Earle - Customer Advisor

The Boots Company PLC

Lisburn
On-site
GBP 60,000 - 80,000
30+ days ago

Strategic Client Partner - Growth & Renewal

proda.ai

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

Client Partner

proda.ai

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

Customer Service Specialist

Curtiss-Wright Corporation

Christchurch
Hybrid
GBP 30,000 - 40,000
30+ days ago

Tothill Services (Highclere) - Customer Care - Over 18 Full Time

McDonald's

Newbury
On-site
GBP 20,000 - 25,000
30+ days ago

Tothill Services (Highclere) - Customer Care - Over 18 Part Time

McDonald's

Newbury
On-site
GBP 18,000 - 22,000
30+ days ago

Customer Service Advisor

Swans Travel Group

United Kingdom
On-site
GBP 23,000 - 27,000
30+ days ago

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Similar jobs:

Customer Care Advisor jobsAssistant Customer Service jobsCustomer Care Assistant jobsCustomer Service jobsCustomer Service Assistant jobsRemote Customer Service jobsCustomer Care Manager jobsCustomer Service Manager jobsService Desk jobsField Service Engineer jobs
Mortgage Servicing Agent – Calm, Clear Customer Care
Enaturchile
Preston
On-site
GBP 26,000
Full time
30+ days ago

Job summary

A leading financial services organization in Preston is seeking a proactive Customer Service Agent to support lifetime mortgage customers. You will manage calls, record information, and collaborate with teams to ensure exceptional service. A strong customer service background is essential, and experience in financial services is beneficial. This role offers competitive salary and benefits, including holiday schemes and progression opportunities.

Benefits

23 days holiday + bank holidays
Wellbeing day and charity volunteering day
Holiday purchase scheme
Progression opportunities
Generous pension scheme
Simply health cover and life assurance
Enhanced maternity, paternity, and adoption packages
Access to discounts on retail, food & drink
Staff referral scheme (£1,000 per referral)

Qualifications

  • Strong customer service experience in a phone-based environment.
  • Confident communication skills – clear, friendly and patient.
  • Good IT skills, especially Outlook and Word.
  • Ability to stay organized, calm, and accurate under pressure.
  • Desire to continuously improve.

Responsibilities

  • Manage inbound calls from existing customers.
  • Record accurate notes and information on our CRM.
  • Work closely with specialist servicing teams to resolve queries.
  • Provide guidance and support with professionalism and empathy.
  • Deliver service levels that reflect our values and reputation.

Skills

Customer service experience
Communication skills
IT skills (Outlook, Word)
Organizational skills
Collaborative mindset
Job description
A leading financial services organization in Preston is seeking a proactive Customer Service Agent to support lifetime mortgage customers. You will manage calls, record information, and collaborate with teams to ensure exceptional service. A strong customer service background is essential, and experience in financial services is beneficial. This role offers competitive salary and benefits, including holiday schemes and progression opportunities.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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