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Customer Service Manager jobs in United Kingdom

District Shift Leader

Einstein Bros

Chester
On-site
GBP 60,000 - 80,000
30+ days ago
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Shift Leader - Part-time (Urray House)

Parklands Group

Muir of Ord
On-site
GBP 25,000
30+ days ago

Survey Crew Chief

Spicer

Dundee
On-site
GBP 30,000 - 50,000
30+ days ago

Cats Protection Fundraising Team Leader- Swale

Kentvolunteers

Borough of Swale
Hybrid
GBP 60,000 - 80,000
30+ days ago

Team Leader

Personalised 4 Autism Limited

Northampton
On-site
GBP 60,000 - 80,000
30+ days ago
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Electrical Maintenance Supervisor

Batchelor Electrical Services Ltd.

England
Hybrid
GBP 60,000 - 80,000
30+ days ago

Electrical Maintenance Supervisor

Batchelor Electrical Services Ltd.

United Kingdom
Remote
GBP 48,000 - 56,000
30+ days ago

Industrial Coatings Applicator Supervisor

BPX Electromechanical Company Ltd.

Norwich
On-site
GBP 28,000 - 35,000
30+ days ago
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Care Team Leader - Bank

Athena Care Homes (UK) Ltd

MARCH
Hybrid
GBP 60,000 - 80,000
30+ days ago

Supervisor

JD Sports Fashion Plc

United Kingdom
On-site
GBP 22,000 - 30,000
30+ days ago

Team Leader

Lifeway s Group

Bedlington
On-site
GBP 28,000 - 36,000
30+ days ago

Supervisor

Volkerrail Group

Brentwood
On-site
GBP 30,000 - 45,000
30+ days ago

Songs & Smiles Group Leader

The Together Project

Manchester
On-site
GBP 80,000 - 100,000
30+ days ago

Travel Team Lead — Coaching, Sales & Uncapped Earnings

Hays Travel Limited

Southampton
On-site
GBP 25,000 - 35,000
30+ days ago

Senior Floor Manager

JD Sports Fashion Plc

London
On-site
GBP 30,000 - 40,000
30+ days ago

Team Leader - Lincoln LN5/LN6 - Learning Disabilities

Lifeway s Group

Lincoln
On-site
GBP 24,000 - 30,000
30+ days ago

Cruise Ship Hotel Support Supervisor: Quality & Hygiene Lead

sea chef Holding AG

Fleet
On-site
GBP 30,000 - 45,000
30+ days ago

Hotel Support Supervisor (w/m/d) - Mein Schiff Flotte

sea chef Holding AG

Fleet
On-site
GBP 30,000 - 45,000
30+ days ago

Software Development Team Lead (Cloud application + AI / Microsoft stack)

PriceBeam Ltd

London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Team Manager London Boutiques

Burberry

London
On-site
GBP 30,000 - 45,000
30+ days ago

Fashion Retail Sales Supervisor — Lead & Inspire (25% Off Vouchers)

New Look Group

United Kingdom
On-site
GBP 24,000 - 30,000
30+ days ago

Field Care Team Lead – Flexible Hours & Mileage

Bryson Group

Derry/Londonderry
On-site
GBP 28,000 - 29,000
30+ days ago

Accommodation - Accommodation Supervisor - HK1

Parkdean Resorts UK Limited

United Kingdom
On-site
GBP 22,000 - 28,000
30+ days ago

Retail Shift Leader - Cardiff 13.73 p/hr

Retail & Asset Solutions Ltd

Cardiff
On-site
GBP 60,000 - 80,000
30+ days ago

Supervisor

Swanwalkshopping

Horsham
On-site
GBP 22,000 - 30,000
30+ days ago

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District Shift Leader
Einstein Bros
Chester
On-site
GBP 60,000 - 80,000
Part time
30+ days ago

Job summary

A prominent bagel restaurant chain is seeking a District Shift Leader to manage operations and support multiple locations. This role involves leadership responsibilities, executing a General Manager development plan, and ensuring high-quality service. Candidates should have a high school diploma and leadership experience, with shifts starting as early as 3 AM. The position offers a competitive hourly wage, benefits, and a commitment to work-life balance.

Benefits

Medical, vision, and dental insurance
Employee Assistance Program – FREE therapy, financial advising, legal advice
401K with company match
Paid time off

Qualifications

  • Must have a minimum of 2 years of leadership experience.
  • Must be able to work varied hours/days including early mornings and weekends.
  • Must pass a background check and possess a valid driver's license.

Responsibilities

  • Perform management duties at the home location and support other bakeries.
  • Lead by example and provide ongoing coaching and training for teams.
  • Participate in the General Manager development plan.

Skills

Leadership
Time Management

Education

High school diploma or equivalent
Job description

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Brand:

Einstein Bros. Bagels

Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we’ve been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the world. To laugh, smile, and enjoy each other’s company that much more. And to us, there’s no better way to do that than with the bagel. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Join our team!

We are looking for our next General Manager!

If you are ready to rise like one of our bagels and grow your career, then becoming a District Shift Leader is for you. District Shift Leaders participate in a targeted General Manager development plan to learn how to be a bagel boss. Once the development plan is complete, you will be next in line to take ownership of a bakery as a General Manager when a position is available!

What’s a day in the life of a District Shift Leader?

District Shift Leaders perform management duties at a home location and are expected to support other bakeries in the market as needed. Traveling provides the opportunity to gain further independence and learn from additional leaders in the area. District Shift Leaders are the next General Manager in the organization and lead to that standard in the absence of the General Manager.

Shifts begin as early as 3am for the first bake and store opening duties. You will lead by example, be a brand ambassador, and provide ongoing coaching and training for the teams. Our bakeries are busy, and you will jump into different roles every shift to ensure high-quality food and beverages for our guests and keep a safe, clean store environment.

The GM development plan will include training in restaurant administrative duties such as inventory tracking, vendor orders, and cash management. You will learn valuable skills as you grow into a GM role such as P&L analysis, how to achieve food cost and labor targets, scheduling, and recruiting quality team members. If this sounds like a place where you would enjoy coming to work - making people’s mornings - we’d love to hear from you! Must be at least 18 years old to apply.

What’s in it for you:

  • Medical, vision, and dental insurance
  • Paid time off**
  • Minimum 30 hours/week required
  • You will never have to work past 3PM (Yep, you read that right! NO EVENINGS & NO NIGHTS!)
  • Competitive pay, plus cash and credit card tips*
  • Employee Assistance Program – FREE therapy, financial advising, legal advice, etc.
  • Learn To Live – FREE online life coaching, webinars, to help with stress, anxiety, and more
  • 401K with company match!

What We’re Looking for:

  • Expected to fill in for General Managers at other locations within the market
  • Expected to accept a permanent General Manager promotion within the market when available, specific location is not guaranteed
  • High school diploma or equivalent
  • A minimum of 2 years of leadership experience preferred
  • Must be able to work varied hours/days as business dictates including early hours and weekends (starting as early as 3am)
  • Must be able to pass background check and possess a current, valid driver’s license
  • Must complete Bagel Brands ServSafe Certification program by the end of the GM development plan, if a valid certification is not already in possession
  • Tip eligibility subject to state regulations.
  • Additional benefits eligibility is subject to position guidelines at time of hire.

Address: | 9216 Allen Road , West Chester, Ohio 45069 |

Hourly Rate:

$9.92 - $17.36 per hour

  • Starting pay is subject to Local and State Minimum Wage regulations.
  • Ranges reflect what employer reasonably and in good faith expects to pay for such position.

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Restaurants

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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