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Adoption and Change Management Consultant
Job summary
A leading technology firm is seeking an Adoption and Change Management Consultant to support the adoption of M365 technologies. This role involves developing training materials, conducting workshops for users, and collaborating with stakeholders to enhance technology utilization. The ideal candidate has strong skills in M365 technologies, especially SharePoint, and more than 2 years of relevant experience in change management or user adoption. This position offers a unique opportunity to contribute to successful change management strategies.
Qualifications
- 2+ years of experience in change management, user adoption, or a related role.
- Experience in creating and delivering training materials.
- Proficiency in M365 technologies.
Responsibilities
- Assist in the development and implementation of adoption and change management strategies.
- Support the creation and delivery of training materials.
- Monitor and report on adoption metrics and user feedback.
Skills
Tools
United Kingdom
Posted Friday 6 February 2026 at 01:00
Adoption & Change Management Consultant
Microsoft Services Team
Technical Solutions
The Adoption & Change Management Practitioner supports the Adoption & Change Management Lead in driving the successful adoption and utilization of M365 technologies. This role involves assisting with change management initiatives, developing training materials, and providing support to end users.
- Assist in the development and implementation of adoption and change management strategies for M365 technologies.
- Support the creation and delivery of training materials, including videos, to support user adoption.
- Collaborate with stakeholders to identify and address barriers to technology adoption.
- Monitor and report on adoption metrics and user feedback.
- Ensure best practices are followed in the use of SharePoint, including page design, administration, and permissions management.
- Adoption and Change Management for Copilot
- Training sessions with customers for applications across the M365 estate.
- Conduct workshops and training sessions for power/super users.
- Design and manage SharePoint pages, ensuring they meet organizational needs.
- Assist end users with navigating SharePoint, finding and saving files, and managing file access.
- Assist end users with tips and tricks for using Word, Excel, Teams, OneDrive
- Develop and maintain documentation on best practices for M365 apps.
Internal
- Pre-sales, Sales, Marketing and Support
External
- Clients, Vendors and Partners
Educational Qualifications:
ESSENTIAL
Professional Qualifications
- Strong knowledge of M365 technologies, including SharePoint and Copilot.
ESSENTIAL
- Excellent communication and organizational skills.
ESSENTIAL
Years of Experience
- 2+ years of experience in change management, user adoption, or a related role.
ESSENTIAL
Other Requirements
- Ability to work collaboratively with cross-functional teams.
ESSENTIAL
- Strong analytical and problem-solving skills.
DESIRABLE
- Experience in creating and delivering training materials.
DESIRABLE
- Proficiency in M365 technologies (SharePoint, Teams, OneDrive, Word, Excel)
- Strong presentation and training skills
- Excellent organizational and project management abilities
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.