Supervisor

Swanwalkshopping; Horsham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join the vibrant Smiggle team as a Supervisor in Horsham. In this pivotal role, you'll lead a dedicated team, drive sales, and ensure an exceptional customer experience in a lively retail environment. Your responsibilities include mentoring new team members and managing stock control while promoting a fun and engaging store atmosphere.

Benefits

50% store discount

28+ days of paid holiday

Pension scheme

Internal training opportunities

Referral program

Qualifications

• Passionate about providing exceptional customer service.
• Ambitious and driven to meet sales targets and KPIs.
• Eager to learn and grow continuously.

Responsibilities

• Support the Store Manager in daily operations and team leadership.
• Enhance store performance and customer satisfaction.
• Manage stock control and participate in stocktakes.

Skills

Customer advocacy

Leadership

Multitasking

Adaptability

Positive attitude

Job description

Supervisor | Horsham | Permanent Contract | 20 Hours | Competitive Salary + Benefits

Ready to lead, inspire, and ignite creativity?

Join us at our Horsham Smiggle Store as a Supervisor!

As a Supervisor, you will work alongside the Store Manager to maximise store performance while delivering exceptional customer experiences, boosting sales, and providing guidance to all team members in a fast-paced, hands-on environment—all while playing with the products and approaching every day with a fun attitude!

Supervisor Job Role:

• Support the induction of new Sales Assistant team members.
• Work alongside the Store Manager to support the team’s individual development and team performance.
• Assist the Store Manager in developing the sales skills, product knowledge, and motivation of the store team to achieve store and individual targets, including brand KPIs.
• Hold daily briefing sessions and share individual sales targets and focuses, especially in the Store Manager’s absence.
• Lead by example and provide a genuine and unique experience with every customer.
• Ensure all Visual Merchandising briefs reflect the company and brand expectations.
• Manage stock control within the store, conduct stocktake preparations, daily line counts, and participate in stocktakes.

Supervisor Benefits That Speak to You:

• Genuine progression and internal training opportunities to help your career thrive.
• Secure your financial future with our pension scheme.
• Enjoy a generous 50% store discount on your favourite items.
• Participate in our referral program that rewards you for recommending friends.
• Benefit from 28+ days of paid holiday to support work-life balance.

Experience & skills required to become a Smiggler:

• A passionate customer advocate, dedicated to going the extra mile for every guest.
• A natural multitasker who is ambitious, resourceful, and inspiring to the team to achieve sales and KPIs.
• A motivated individual with energy and enthusiasm, driven to surpass targets with a positive attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.
• Someone eager to learn and grow continuously.

Our Culture is as clear as our name! We’re all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler.

Don’t miss out – APPLY NOW and start your adventure with us today!