Customer Service Manager jobs in United Kingdom

We’re keen to hear from determined and motivated people like you who are interested in developing their supervisory experience in the world of utilities.

As a Supervisor on our South East Water contract, you will be supervising and monitoring the performance of water distribution teams who undertake repair and maintenance activities.

In this fast-paced environment, we’ll be making good use of health & safety expertise, as well as your organisation. You will ensure our field teams are effectively managed and able to cope with project demand and appropriate assistance and mentorship is provided to promote a ‘right first time and zero harm safety culture’.

• Attend site meetings to ensure optimal planning of work, plant and labour resources.
• Promote and drive continual improvement and innovative ideas
• Proactively manage schedules to minimise disruption and preventable mistakes
• Reduce aborts, re-work and traffic management fines
• Manage employee training and ensure your direct reports are developed to make their best contribution
• Ensure all work complies with relevant H&S and environmental legislation

We would love to hear from you, if you can demonstrate... A good all-round technical knowledge of the construction & water industry, ideally with some experience team leading or supervision. A NRSWA qualification is desirable.

You’ll need to be a confident and clear communicator, able to demonstrate good judgement and a practical, common-sense approach to problem-solving.

Being comfortable with using technology for planning, reporting and communication will also help you succeed in this role. Finally, a full and valid driving licence is essential due to the nature of the role.

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.