Customer Service Manager jobs in United Kingdom

Location: Wickford, SS12 9EJ

Hourly rate: £14.00 - £15.00 DOE

Contract type: Permanent

Working hours: Full time, 45 hours per week 07:00-16:30 Monday to Friday

As a Bespoke Landscaping Team Leader, you will oversee a variety of high-quality soft and hard landscaping projects within our construction area. This could include new builds, front and rear gardens, or public open spaces. You will lead the team in delivering daily landscaping duties according to the project brief, ensuring work is completed to the highest standards across multiple exciting contracts. You will also mentor and support operatives, coordinating tasks and maintaining efficient workflow on site.

• Prior experience in soft & hard landscaping including planting, turfing, mulching, tree planting & seeding.
• Hard Landscaping experience would be an advantage.
• Physically fit and able to work outdoors in all weather conditions.
• A full valid UK driving licence.
• A valid CSCS card
• A strong health and safety mindset.

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same – and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

• Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in‑house training academy, and coaching and mentorship.
• Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Meaningful impact: Contribute to projects that make a real difference in the community and environment.
• Competitive benefits package: We recognise and reward your hard work with our wide ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

• 21 days holiday plus bank holidays.
• Family‑friendly policies: Enhanced maternity and shared parental leave.
• Health Care Cash Plan: Private health and insurance cover opt in.
• Employee Assistance Programmes: Support for personal and professional challenges.
• Voluntary benefits: Discounts on retail, holidays, gym memberships, and more.
• Financial wellbeing support: Resources to manage your finances.
• Competitive pension scheme: Secure your future.
• Recognition schemes: Colleague of the month and annual awards.
• Volunteering policy: Two days per year to support a cause of your choice.
• Mental health support: Comprehensive resources and support.

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company – we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.