Meetings and Events Team Leader

PPHE Hotel Group; City of London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading hospitality brand seeks a Meetings & Events Team Leader for its art’otel London Hoxton location. In this role, you will oversee the operations of diverse event spaces and implement strategies to create inspiring client experiences. Ideal candidates are driven individuals with a passion for art and culture, able to lead a team in a fast-paced environment. Competitive pay, 30 days of holiday, and various benefits offered.

Benefits

Heavily discounted hotel rates

F&B discounts at restaurants

30 days of holiday per year

Two free meals per day

Access to 40% of pay before payday

Recommend a friend scheme

Vitality at work scheme

Discounted store prices

Free dry cleaning for uniform

Annual staff parties

Qualifications

• Experience in high-volume hospitality environments preferred.
• Ability to handle multiple tasks in a fast-paced environment.
• Passion for art and culture.

Responsibilities

• Streamline operations of event rooms for diverse events.
• Implement cost-effective measures for inspiring experiences.
• Handle client inquiries and complaints professionally.
• Create a collaborative work environment.
• Allocate tasks efficiently to maintain productivity.
• Provide ongoing training to team members.
• Lead by example with professionalism and commitment.
• Inspire and motivate the team.

Skills

Customer service excellence

Team leadership

Event management

Problem-solving

Communication

Job description

Location: art’otel London Hoxton, United Kingdom

Salary: £14.46 per hour + Service Charge + Excellent Benefits

Meetings & Events Team Lead – Casual 0hr contract – art'otel Hoxton

Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26‑floor art’otel Hoxton has a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display, with 357 guest bedrooms and suites, 10 Meetings and Events spaces, a lounge, gym, and The Brush Grande Café.

Seeking an extraordinary Meetings & Events Team Leader an epitome of ambition and dedication, driven to deliver service that leaves hearts aflutter.

If you possess the finesse homed in bustling high‑volume eateries and thrive in the whirlwind of a fast‑paced environment, where dreams become reality and memories are etched in gold, this is your calling.

Benefits

• Salary: £14.46 + Service Charge + Excellent Benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Two free meals per day (if you wish to come in on your days off)
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

Responsibilities

• Streamline the operations of ten diverse event rooms, hosting a mix of corporate and leisure meetings, banquets, drinks receptions and plenty of different parties.
• Implement cost‑effective measures to make our events experiences inspiring, for both corporate and leisure clients, without compromising on quality.
• Take care of client enquiries, requests and complaints promptly and in a professional, on‑brand way.
• Create a positive, enthusiastic and collaborative work environment, bringing your colleagues together into one team.
• Make sure schedules are efficiently crafted and tasks are carefully allocated to keep our productivity high.
• Stay up to date on industry standards, offering ongoing training and development to team members to make sure we’re aligned with them.
• Lead by example, showing your team how to demonstrate professionalism and a commitment to excellence in every aspect of your role.
• Inspire and motivate your team, keeping to our high service standards while maintaining a happy, inclusive and creative work culture.

If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home.We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.