Customer Service Manager jobs in United Kingdom

We are looking for Events Supervisors to join the team at the famous Natural History Museum.

This role will cover running a variety of events at Benugo Natural History Museum London; supporting events manager with detailed planning, liaison with event host, hospitality team including the kitchen, suppliers, distribution of event related information, supervision of support staff, keeping client up to date, and provide post event feedback.

The ideal candidate will have previous experience running events within a similar operation and managing people.

Shifts: Rotating shifts across a 7-day operation, with shift patterns between 7:00am and 2:00am.

Hours: Minimum 30 hours per week, with potential for more.

Pay Rate: £14.50 per hour

Location: Natural History Museum London

Contract: Full time, permanent

• Supporting events manager with timely daily administration requirements
• Order products/services for each delivery/event
• Ensure all weekly food, drinks, packaging and equipment stocktakes are accurate
• Support larger events when required across the Event/Hospitality business
• Ensure all food and service is consistent
• Provide the team with relevant training to enable consistency high performance standards
• Provide timely feedback to the Venue manager
• Consistently demonstrate and apply health, safety and hygiene standards
• Maintain high standards of punctuality, attendance and personal presentation
• Support the wider team through proactive teamwork and cooperation
• Actively participate and contribute towards achieving goals
• Maintaining up-to-date and detailed knowledge of the company’s products, services and procedures
• Contributing to strategic projects or group initiatives as and when required

• Previous experience in a similar role is required.
• Excellent communicator with the ability to motivate and inspire.
• PC literate and proficient in Outlook, Word & Excel
• Strong team player.
• Enthusiastic about working in a dynamic and fast paced environment.
• Passion for food and wine is a plus!

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!