Customer Service Manager jobs in United Kingdom

Entity / company: Carlsberg Marston’s Brewing Company

Location: Bedford, MK41 0LZ

Job Title: Warehouse Shift Manager

Location: Bedford, MK41 0LZ

Job Length: Permanent

Working Hours: 45 hours per week, night shift from 10pm to 6am Sunday-Thursday. Flexibility required to suit business needs.

Competitive Salary with extensive benefits:

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Life Assurance
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Generous holiday
• Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.

With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.

As Warehouse Shift Manager, you’ll lead and support the team to keep operations running safely, accurately, and on time. You’ll be hands‑on in making sure stock is handled correctly, orders are picked with accuracy, and our people have the right support to perform at their best. If you’re an experienced warehouse leader with a focus on safety, efficiency, and team development, this is your chance to play a key role in delivering great service to our customers every day.

If you are interested in joining our journey, we are now recruiting for a Warehouse Shift Manager . Reporting to the Warehouse Manager, this role will play a key part of our success journey and you will have the opportunity to be involved in the following:

• Providing skills required to deliver to our customers on time and in full
• Providing a high‑quality service to suit customers’ needs
• Working closely with the transport and office teams to ensure a smooth running of operations and meeting overall site objectives
• Supervising a team of operatives on the late shift
• Holding health and safety at the forefront of all warehouse procedures to maintain a safe working environment at all times
• Check for picking accuracy and breakages with investigations where necessary.

• IT Literate with experience using MS Office and SAP.
• Experience managing or supervising a warehouse team
• Experience working in a warehouse for an FMCG
• FLT licence (desirable) and experience (essential)
• Customer Service

We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.

We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.

We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible.

We look forward to receiving your application.

This is an exciting time to join our newly formed business – with their incredible individual history’s, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.