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Team Leader

Chopstix Group

Canterbury

On-site

GBP 25,000 - 35,000

Full time

Today
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Job summary

A vibrant food chain in Canterbury is on the lookout for a passionate Team Leader to drive their team and enhance customer experiences. The role requires vast experience in customer service and a background in leadership. Responsibilities include training team members and ensuring exceptional food quality and service. In return, the company offers perks such as employee discounts, health plans, and career development opportunities. If you're self-motivated and people-focused, apply now for this exciting opportunity.

Benefits

Employee Discount
Online Discounts in High Street Stores
Opt-in Health Plans
Company Pension Plan
Pick n Mix Diploma Program
Cycle to Work Scheme
Free Mortgage Advice
Wellbeing Support (Confidential Advice Line)
Access to Wages in Advance
Career Development via our Career Pathway
Bonus/Incentive Schemes
Free Meals on Shift
Refer A Friend Scheme

Qualifications

  • Vast experience in customer service is essential.
  • A background in leadership and management is required.
  • The ability to train and coach a team effectively.

Responsibilities

  • Lead and inspire the team to achieve exceptional results.
  • Promote teamwork to ensure quality food and service.
  • Assist manager in daily operations and customer service.

Skills

Customer service experience
Leadership & Management background
Ability to train & coach
Problem-solving skills
Effective time management
Excellent communication skills
Job description

JOIN THE CHOPSTIX REVOLUTION!

For the Flavour Cravers!

Step up, stand out! Experienced leaders wanted to drive our teams forward.

WHO ARE WE?

Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!

At Chopstix we are guided by our core values that are rooted in our DNA:

  • We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
  • We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
  • Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
  • We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
WHAT DO WE WANT?

Ready to take the lead? If you've got the skills, confidence, and experience to guide a team in a fast‑paced environment, we want to hear from you!

We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required.

You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers' happiness at the centre of everything you do, providing an dining experience packed with flavour, to every customer every time.

PERKS THAT PACK A PUNCH!
  • Employee Discount
  • Online Discounts in High Street Stores
  • Opt in Health Plans
  • Company Pension Plan
  • Pick n Mix Diploma Program
  • Cycle to Work Scheme
  • Free Mortgage Advice
  • Wellbeing Support (Confidential Advice Line)
  • Access to Wages in Advance
  • Career Development via our Career Pathway
  • Bonus/Incentive Schemes
  • Free Meals on Shift
  • Refer A Friend Scheme
Are YOU?
  • Customer focused?
  • Hands‑on
  • Organized
  • Team Player
  • People focused
  • Self‑motivated & have Integrity?
Skills & Experience
  • Vast experience in customer service
  • A background in Leadership & Management
  • The ability to train & coach a team
  • Problem solver
  • Effective time management
  • Results driven - people, quality, service, environment, sales & profitability
  • Excellent communication skills

If you have got wok it takes and looking for a great career, then apply now!

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